"items since last import"

I'm having the  same problem on importing photos since last import

Microsoft App store does offer a free - Photo & Video Import - which works, uploads just the new ones, saves the previous ones.  Irritating on the part of microsoft, but at least there is another free app that works.  Good luck.

I'm having the  same problem on importing photos since last import

I am getting so frustrated - I’m about ready to return my new HP all in one, and give up on Windows 10 and Microsoft.  

who doesn’t want to store and have photos for editing or publishing or emailing on their windows system? 

this is unacceptable .

this issue does not exist on the Mac.

I am so frustrated as I am having the same problem.  I am not sure when it started, sometime in April or May 2020.

I read posts on doing repair and that did not help.

I do not want to lose any photos stored, remove prior Windows updates or reinstall the app.

My import option is defaulted to none and I can select "import all photos" or "none".  If I select the

'items since last import", it freezes and then closes.

So I have to individually select photos.

I think it knows the number since last import as I see it may say "116 photos to import out of 1600" but it does not

select the 116.  If I click on import 116 0f 1600 message, it imports 0 since none are selected.

I hope if enough people complain Windows will fix this in a future update when it was most likely caused by some

update that was automatically done.

I have iphone 8 plus, Windows 10 in Dell Inspiron 1500 series.

Thanks

Diane

I have the same problem with my LG G6 android phone. It is not restricted to the iPhone.