Hi Erik,
Please rename the folder WindowsApps in Drive D to WindowsApps.old, restart your computer, It should work after renaming it.
Thank you,
Arvin Dalumpines
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
So I was trying out the Xbox Game Pass for PC and I was going to install Sea Of Theives and Astroneer.
I first downloaded Astroneer to my C:\ (my ssd) and it worked out because it is around 3 GB it fit.
However, when I was going to install Sea Of Theives I had to change my default drive from C:\ to D:\ (my hdd) because I couldn't fit it on my ssd.
It downloaded fine, but when it was trying to install the game, it just stopped and said "Error" instead on installing. Then instead of the "Play" button there is a button called "See details". When I clicked it, a popup comes up saying: "Something unexpected happened. Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80070005"
That is the code for "Access denied" which is strange, why wouldn't Microsoft Store have access to install apps on my computer?
I have tried updating windows to the latest update, I have reset the Microsoft Store and I have tried to give the group "Everyone" access to the folder that Microsoft Store is installing in. Without any success.
To summarise, I can install apps from Microsoft Store to my C:\ drive (ssd), but not to my D:\ (hdd). It downloads fine, but when it tries to install I get the following error: "Something unexpected happened. Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80070005".
Any help is appreciated, thanks in advance.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Erik,
Please rename the folder WindowsApps in Drive D to WindowsApps.old, restart your computer, It should work after renaming it.
Thank you,
Arvin Dalumpines
Hello guys,
after long hours of searching how to resolve this same problem, i managed it with :
- Rename "WindowsApps" to "Windowsapps.old"
- reboot (not sure if it's necessary)
- Delete "WpSystem" folder
After this, i was able to download Sea Of Thieves on my D: folder...
Dudes, this windows store system is so painful... Why not do it as simple as Steam ?!?!
(Happens to me 3 times i had a windows 10 update which made me to reinstall windows, and i have to download everything again, espacially Sea Of Thieves with my 13Mb sh** DSL connection ............. )
[sorry for my english]
This has done it, renamed the windows apps, deleted WpSystem (didn't remove it from recycle bin) and rebooted after that and my game started downloading!
I deleted wpsystem from my recycle bin it started downloading!
You got to be kidding right? Changing all of those to drive D did not stop the Windows store from downloading the apps directly to the C drive. Anything that I download from websites or by other means do now download to drive D, but the Windows Store still does not. How about make it easier by creating an option in the actual Windows Store to select which drive a person would like to download the apps so that it doesn't just choose on its own?
i actually love you man thank you so much
Dude, I can't thank you enough, this is the second extended storage that I have bought and had problems with, this really helped!