Microsoft store won't let me install apps on my D:\ drive

Anonymous
2020-04-27T08:06:05+00:00

So I was trying out the Xbox Game Pass for PC and I was going to install Sea Of Theives and Astroneer.

I first downloaded Astroneer to my C:\ (my ssd) and it worked out because it is around 3 GB it fit.

However, when I was going to install Sea Of Theives I had to change my default drive from C:\ to D:\ (my hdd) because I couldn't fit it on my ssd.

It downloaded fine, but when it was trying to install the game, it just stopped and said "Error" instead on installing. Then instead of the "Play" button there is a button called "See details". When I clicked it, a popup comes up saying: "Something unexpected happened. Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80070005"

That is the code for "Access denied" which is strange, why wouldn't Microsoft Store have access to install apps on my computer?

I have tried updating windows to the latest update, I have reset the Microsoft Store and I have tried to give the group "Everyone" access to the folder that Microsoft Store is installing in. Without any success.

To summarise, I can install apps from Microsoft Store to my C:\ drive (ssd), but not to my D:\ (hdd). It downloads fine, but when it tries to install I get the following error: "Something unexpected happened. Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80070005".

Any help is appreciated, thanks in advance.

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2020-04-27T20:31:09+00:00

Hi Erik,

Please rename the folder WindowsApps in Drive D to WindowsApps.old, restart your computer, It should work after renaming it.

Thank you,

Arvin Dalumpines

Was this answer helpful?

50+ people found this answer helpful.
0 comments No comments

88 additional answers

Sort by: Newest
  1. Anonymous
    2021-09-24T09:22:33+00:00

    you definitely mean D and not C?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2021-09-10T05:43:42+00:00

    you are the best

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2021-08-15T11:32:43+00:00

    This makes everything install to the new location. Why can't we, for example, install apps on the C drive and Games on the D drive? or decide on a per case basis? This option is available in just about every other scenario other than when dealing with Microsoft.

    Also, using the above method I have had game installs fail until such time as I set it back to C drive. Basically it let me change the desired location but wouldn't let me use it, so I had to change it back.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2021-08-14T04:03:34+00:00

    Yeah no that doesn't do anything to help.

    Was this answer helpful?

    0 comments No comments