Microsoft store won't let me install apps on my D:\ drive

Anonymous
2020-04-27T08:06:05+00:00

So I was trying out the Xbox Game Pass for PC and I was going to install Sea Of Theives and Astroneer.

I first downloaded Astroneer to my C:\ (my ssd) and it worked out because it is around 3 GB it fit.

However, when I was going to install Sea Of Theives I had to change my default drive from C:\ to D:\ (my hdd) because I couldn't fit it on my ssd.

It downloaded fine, but when it was trying to install the game, it just stopped and said "Error" instead on installing. Then instead of the "Play" button there is a button called "See details". When I clicked it, a popup comes up saying: "Something unexpected happened. Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80070005"

That is the code for "Access denied" which is strange, why wouldn't Microsoft Store have access to install apps on my computer?

I have tried updating windows to the latest update, I have reset the Microsoft Store and I have tried to give the group "Everyone" access to the folder that Microsoft Store is installing in. Without any success.

To summarise, I can install apps from Microsoft Store to my C:\ drive (ssd), but not to my D:\ (hdd). It downloads fine, but when it tries to install I get the following error: "Something unexpected happened. Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80070005".

Any help is appreciated, thanks in advance.

Windows for home | Windows 10 | Microsoft Store

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Anonymous
2020-04-27T20:31:09+00:00

Hi Erik,

Please rename the folder WindowsApps in Drive D to WindowsApps.old, restart your computer, It should work after renaming it.

Thank you,

Arvin Dalumpines

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  1. Anonymous
    2021-10-27T02:32:47+00:00

    I have the same problem, I tried the above steps, but it won't let me change my drive, it shows an error that " this drive have apps from another device, the other apps must first be deleted". when I press ok to delete my soo called other files, it again shows an error, I attached pictures of both errors.

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  2. Anonymous
    2021-10-19T22:52:00+00:00

    How do you do this in safe mode as I am also unable to change the name?

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  3. Anonymous
    2021-09-24T13:45:53+00:00

    No. I mean D drive. its a portable ssd.

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  4. Anonymous
    2021-09-24T09:35:45+00:00

    Yeah. I have my C drive (boot/windows) and D drive (storage/games).

    I can now install Microsoft Store games on my D drive but they often have issues launching that only go away when I uninstall the game and reinstall it on my C drive.

    Why is Windows so stubborn about having to have games installed on the Windows drive? It even creates a hidden virtual drive for each and every one.

    Just about any other game publisher lets you install to whatever drive you want, without insisting that it be your OS drive.

    As I mentioned though, I can now install to D but it's not without it's problems.

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