Microsoft store won't let me install apps on my D:\ drive

Anonymous
2020-04-27T08:06:05+00:00

So I was trying out the Xbox Game Pass for PC and I was going to install Sea Of Theives and Astroneer.

I first downloaded Astroneer to my C:\ (my ssd) and it worked out because it is around 3 GB it fit.

However, when I was going to install Sea Of Theives I had to change my default drive from C:\ to D:\ (my hdd) because I couldn't fit it on my ssd.

It downloaded fine, but when it was trying to install the game, it just stopped and said "Error" instead on installing. Then instead of the "Play" button there is a button called "See details". When I clicked it, a popup comes up saying: "Something unexpected happened. Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80070005"

That is the code for "Access denied" which is strange, why wouldn't Microsoft Store have access to install apps on my computer?

I have tried updating windows to the latest update, I have reset the Microsoft Store and I have tried to give the group "Everyone" access to the folder that Microsoft Store is installing in. Without any success.

To summarise, I can install apps from Microsoft Store to my C:\ drive (ssd), but not to my D:\ (hdd). It downloads fine, but when it tries to install I get the following error: "Something unexpected happened. Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80070005".

Any help is appreciated, thanks in advance.

Windows for home | Windows 10 | Microsoft Store

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Anonymous
2020-04-27T20:31:09+00:00

Hi Erik,

Please rename the folder WindowsApps in Drive D to WindowsApps.old, restart your computer, It should work after renaming it.

Thank you,

Arvin Dalumpines

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  1. Anonymous
    2020-11-27T15:22:31+00:00

    First, Open Settings simply press Windows key + I

    1. Click "System" on the left side click "Storage".
    2. Click "Change where new content is saved" under More storage settings.
    3. Select D drive using the drop down menu under "New apps will save to".

    I have already done this. You can't start downloading to the D:\ drive if you have not dont this step first.

    To clarify, this step worked without any errors and my problem is when Microsoft Store tries to install the app.

    I have no errors changing drive, no errors downloading, just when installing.

    Hope this helps to understand my errors further,

    Thanks.

    When i do this it tells me if I would like to delete other apps because it has apps from another device, but when i click yes it tells me that there is an error that occurred

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  2. Anonymous
    2020-11-10T20:04:57+00:00

    Hello Alvin, 

    When I try to rename the WindowsApp folder it says I do not have permission.

    Do you know to get around this?

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  3. Anonymous
    2020-11-09T23:02:58+00:00

    Good god. I've spent 3 hours today trying to fix this same problem, and this solution worked. Alvin, you are a genius and a gentleman. Thank you so much!

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  4. Anonymous
    2020-11-09T01:06:24+00:00

    When I do that It want me to uninstall old apps then give me that error code for access denied

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