Microsoft store won't let me install apps on my D:\ drive

Anonymous
2020-04-27T08:06:05+00:00

So I was trying out the Xbox Game Pass for PC and I was going to install Sea Of Theives and Astroneer.

I first downloaded Astroneer to my C:\ (my ssd) and it worked out because it is around 3 GB it fit.

However, when I was going to install Sea Of Theives I had to change my default drive from C:\ to D:\ (my hdd) because I couldn't fit it on my ssd.

It downloaded fine, but when it was trying to install the game, it just stopped and said "Error" instead on installing. Then instead of the "Play" button there is a button called "See details". When I clicked it, a popup comes up saying: "Something unexpected happened. Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80070005"

That is the code for "Access denied" which is strange, why wouldn't Microsoft Store have access to install apps on my computer?

I have tried updating windows to the latest update, I have reset the Microsoft Store and I have tried to give the group "Everyone" access to the folder that Microsoft Store is installing in. Without any success.

To summarise, I can install apps from Microsoft Store to my C:\ drive (ssd), but not to my D:\ (hdd). It downloads fine, but when it tries to install I get the following error: "Something unexpected happened. Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80070005".

Any help is appreciated, thanks in advance.

Windows for home | Windows 10 | Microsoft Store

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Anonymous
2020-04-27T20:31:09+00:00

Hi Erik,

Please rename the folder WindowsApps in Drive D to WindowsApps.old, restart your computer, It should work after renaming it.

Thank you,

Arvin Dalumpines

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  1. Anonymous
    2021-02-03T21:25:15+00:00

    When i try to change where new apps will install to it says "delete other apps" what do I do

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  2. Anonymous
    2021-01-27T16:36:44+00:00

    I'm revisiting this almost one year later. If nothing else on this thread solved the issue for you, this might. At least it was the thing that worked for me.
        I was following all kinds of guides, from easy to advanced. I uninstalled and reinstalled the MS Store completely through Windows Power Shell, I was in Registry Editor and changed things. But after I had been trying different methods for almost 3 days, the support told me to try and and install the app on another account.

        So I made another account to test this on, and went ahead and logged into the MS Store with the same login, same computer and it worked. The only inconvenience is that you have to switch account when you wanna play, and you have to download everything else on the new account that you wanna use when you are there.

        So till this day, I believe noone knows what really is going on with this. The support didn't know either, it was just a test to see if it would work. And fortunately it did, so if you have the same problem, I hope it will for you too.

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  3. Anonymous
    2021-01-21T13:22:44+00:00

    I’m in safe mode but it still wont let me change the name of the file and it says that I need administration to change it. Then I click continue and it still says that its open in another program

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  4. Anonymous
    2021-01-20T11:23:29+00:00

    So i already have Forza horizon in the windowsapp folder where i want to also download sea of thieves, but since the download button doesn't work I have to change where new content is saved (meaning i have to delete my download of Forza) just so i can download sea of thieves. This is such a bad design. WHY does it HAVE to delete the current data in the folder just to change where prefer them to download.

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