Microsoft store won't let me install apps on my D:\ drive

Anonymous

So I was trying out the Xbox Game Pass for PC and I was going to install Sea Of Theives and Astroneer.

I first downloaded Astroneer to my C:\ (my ssd) and it worked out because it is around 3 GB it fit.

However, when I was going to install Sea Of Theives I had to change my default drive from C:\ to D:\ (my hdd) because I couldn't fit it on my ssd.

It downloaded fine, but when it was trying to install the game, it just stopped and said "Error" instead on installing. Then instead of the "Play" button there is a button called "See details". When I clicked it, a popup comes up saying: "Something unexpected happened. Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80070005"

That is the code for "Access denied" which is strange, why wouldn't Microsoft Store have access to install apps on my computer?

I have tried updating windows to the latest update, I have reset the Microsoft Store and I have tried to give the group "Everyone" access to the folder that Microsoft Store is installing in. Without any success.

To summarise, I can install apps from Microsoft Store to my C:\ drive (ssd), but not to my D:\ (hdd). It downloads fine, but when it tries to install I get the following error: "Something unexpected happened. Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80070005".

Any help is appreciated, thanks in advance.

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Anonymous

Hi Erik,

Please rename the folder WindowsApps in Drive D to WindowsApps.old, restart your computer, It should work after renaming it.

Thank you,

Arvin Dalumpines

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88 additional answers

Anonymous

2021-03-13T18:01:59+00:00

i need help man i cant look
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Anonymous

2021-03-11T07:23:44+00:00

OH MY GOD!

Been trying to find a solution to this for weeks and only this worked! Thank you!

So in my case I also had to go to settings - system - storage - "change where new content is saved" and change to non OS drive.

Before doing the above there was no option to select my non OS drive in the store.

I had to follow @Arvin Dalumpines steps first.

FIXED / SOLVED

Thank you!
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Anonymous

2021-03-09T17:59:21+00:00

I try to do this but says error code 0x80070005
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Anonymous

2021-03-09T16:44:41+00:00

Hi there

I hope this will work for you and everyone else as it worked for me.
I tried several times to reinstall Windows but it would NEVER work. It would always grey out my install button and if I wanted to change the default app install location it would tell me the error code "0x80070005" Access Denied.

The solution is actually really foolish...
FIX:

Step 1: Go to the directory where you want to install your apps/games.
Step 2: Look for the 2 folders called WpSystem AND WindowsApps. (Make sure you make a backup of those folders if you have any data on there.)

Step 3: Delete WpSystem AND WindowsApps.
Step 4: Go to Windows Store and install whatever app/game you want to install.
Step 5: Choose the drive you want the app/game to.
Step 6: Click Install!

Hopefully this worked for you as it worked for me.

This actually worked for me finally. Thank you!
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3 people found this answer helpful.

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