Microsoft store won't let me install apps on my D:\ drive

Anonymous
2020-04-27T08:06:05+00:00

So I was trying out the Xbox Game Pass for PC and I was going to install Sea Of Theives and Astroneer.

I first downloaded Astroneer to my C:\ (my ssd) and it worked out because it is around 3 GB it fit.

However, when I was going to install Sea Of Theives I had to change my default drive from C:\ to D:\ (my hdd) because I couldn't fit it on my ssd.

It downloaded fine, but when it was trying to install the game, it just stopped and said "Error" instead on installing. Then instead of the "Play" button there is a button called "See details". When I clicked it, a popup comes up saying: "Something unexpected happened. Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80070005"

That is the code for "Access denied" which is strange, why wouldn't Microsoft Store have access to install apps on my computer?

I have tried updating windows to the latest update, I have reset the Microsoft Store and I have tried to give the group "Everyone" access to the folder that Microsoft Store is installing in. Without any success.

To summarise, I can install apps from Microsoft Store to my C:\ drive (ssd), but not to my D:\ (hdd). It downloads fine, but when it tries to install I get the following error: "Something unexpected happened. Reporting this problem will help us understand it better. You can wait for a while and try again or restart your device. That may help. Code: 0x80070005".

Any help is appreciated, thanks in advance.

Windows for home | Windows 10 | Microsoft Store

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Anonymous
2020-04-27T20:31:09+00:00

Hi Erik,

Please rename the folder WindowsApps in Drive D to WindowsApps.old, restart your computer, It should work after renaming it.

Thank you,

Arvin Dalumpines

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  1. Anonymous
    2020-08-15T20:51:49+00:00

    Good to know it worked for you. Happy Gaming.

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  2. Anonymous
    2020-08-15T20:39:22+00:00

    Hi Erik,

    Please rename the folder WindowsApps in Drive D to WindowsApps.old, restart your computer, It should work after renaming it.

    Thank you,

    Arvin Dalumpines

    renaming the folder WindowsApps to WindowsApps.old in the D: drive actually worked for me! i can install Sea of Thieves now!

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  3. Anonymous
    2020-08-13T18:15:10+00:00

    oh my god buddy thank you so much ! it worked !

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  4. Anonymous
    2020-08-13T16:29:46+00:00

    This is also an issue as doing as you stated (which works) it however wants me to delete everything off that drive when I click apply. So does that mean I have to delete my whole hard drive of over 2tb worth of games to fit a 88.9gb game on it or is that just a weird popup that doesnt mean anything and actually wont delete the hard drive data? Main drive is barely able to hold a 88.9gb game on it.

    The data that you have downloaded from Microsoft store will only be deleted, not the whole drive when you rename the WindowsApps to WindowsApps.old.

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