Forza Horizon 4 - Game crashes - I have the solution

Anonymous
2020-04-25T23:36:59+00:00

Hi.

I see many Forza Horizon 4 threads or other games using Windows 10 and the support consultants tells people to uninstall the Windows 10 1909-build update/KB from peoples PC. Forza devs recommends to uninstall it.

One thing that fixed every game and loading crash or when alt-tabbing was to go into the task manager on my PC after launching the game and I had to go to Taskmanager -> Processes -> from here I had to end the task: Xbox Game Bar.

After I did that, I no longer have game crashes after loading my save, starting a multiplayer session or when alt-tabbing from the game.

Just wanted to let you all know that it was all a Xbox Game Bar-bug while using Windows 10 1909-build. It's not recommended to uninstall a big build-update containing several security and Windows-patches that are recommended to have on a PC, but what the heck: If that is what I must do to play Forza, I rather do that to be able to play.

Update 2021: A full reinstall of a a newer build than Windows 10 1909, also lets me play Forza - for the ones that consider doing it. Build 2004 works fine. I won't update past that build, until Forza Horizon 5 comes in the future, which will most definitely make sure that I won't play Horizon 4 anymore.

These builds works with or without clean-installs with Windows 10. Try both a clean install or rollback to these builds:

Windows 10, build 1809 (still a bit unstable while using Windows, but works well ingame without performance-loss).
Windows 10, build 2004 (The most stable build for Windows 10-usage, Forza Horizion 4 and other games which I have played and still play)

When you have installed or rolled back to one of these to Windows 10-builds, follow this guild, scroll down the website and follow everything for "Option 3":
https://www.cleverfiles.com/howto/disable-update-windows-10.html    <--- What this guide using method 3 does, is helping you to disable automatic updates on your Windows 10 PC, so that the PC never updates to a newer Windows 10 build, unless you go to Windows Update and click on "Download". This makes sure that you won't be upgraded to the Windows 10 builds below, which don't work for this game.

These Windows 10-builds don't work well with Forza Horizion 4:

Windows 10, build 1903
Windows 10, build 1909
Windows 10, build 20H2

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2020-04-26T21:23:21+00:00

    Trying to use the built-in admin did not work, but alot of people says that using Windows 10 1909 gives alot of crashes in Forza. Using 1809 or 1903 is stable for the game. When will the 2004 build start going out to PC's, May I suppose? I tried to install it using the insider-option, but the installation fails. Also fails using the ISO-setup after extracting it to a folder and using setup.exe.

    I cannot downgrade Build 1909 to 1903 since I installed Windows 10 using the media creation tool that downloads the 1909 build, so that's why I cannot rollback to previous builds since the 1909 build does not have an uninstall-option from add/remove programs -> View updates.

    Is doing a clean install of Windows 10 1809 the only option then? I could wait for build 2004 to see if that resolves the issue.

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  2. Anonymous
    2020-04-26T05:21:27+00:00

    Enable the hidden built-in Admin account used only for emergencies by one of these methods:

    https://www.tenforums.com/tutorials/2969-enable...

    https://www.isumsoft.com/it/enable-hidden-admin...

    Sign into the built-in Admin to see if it fixes the problem and if so create a new Local Admin account to replace the corrupted account, in Settings > Accounts > Family & Other People > Other Users, as shown here: http://www.howtogeek.com/226540/how-to-create-a...

    https://www.windowscentral.com/how-change-user-...

    Sign into the new account, test if the problem persists, if not then move your files over, test that all programs work or else reinstall them, then when ready delete the old account by one of these methods:

    https://www.tenforums.com/tutorials/5464-delete...

    You can then change it to your Microsoft account if desired:

    https://www.tenforums.com/tutorials/5375-switch...

    Then hide the built-in Admin again.

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  3. Anonymous
    2020-04-26T04:11:02+00:00

    None of these suggestions worked. I am currently trying to use the Windows built-in account "Administrator" to see if that helps. Many around the web have said that it works. If we do that, the game will be elevated using admin-rights. If starting the game and playing the game using another account, even if that user account have admin-rights, it won't start using admin-rights and there is no way to right-click on the Forza H2 shortcut and select "Run as administrator" as usual with other games.

    I will get back to you If running the game using the account "Administrator" works. If that works, I will continue to use that account on regular basis instead of my other account that I had to create during the clean Windows-installation steps.

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  4. Anonymous
    2020-04-26T02:21:21+00:00

    Update the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

    While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

    If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...

    or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...

    or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

    For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

    You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

    Then you will know you've tried everything in addition to Windows Update drivers.

    Adjust the screen resolution until it fits and looks best at Settings > System > Display.

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  5. Anonymous
    2020-04-26T02:15:14+00:00

    I still get crashes after trying your suggestions. I thought the crashes was gone, but it happens all of a sudden if im racing, are in the world map on Forza H4 or just start the game and press on continue. It also happens in other games using the Xbox Beta app.

    I reverted every step i did on my original posts with Game Bar disabled and such, but I still crashes with Game Bar enabled or disabled.

    I also installed the gforce driver v. 436.30 as suggested from the official forums for Forza since its a known issue with new gforce drivers with crashes. I still get crashes.

    I downloaded this game from the Xbox Game Pass-subscription I have. I don't own the game but play it using a monthly subscription.

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