Windows security and quality fix 2020-04 Cumulative Update for Windows 10 Version 1909 for x64-based Systems (KB4549951) install always fails. How can it be fixed?
Cumulative updates - April 14 2020
This is a summary of the cumulative updates released on April 14th 2020.
- Windows 10 1903 and 1909 - KB4549951, Build No. 18362.778 and 18363.778
- Windows 10 1809- KB4549949, OS build17763.1058*
Direct Download links
- KB4549951 32-bit update can be downloaded using this link and 64-bit can be downloaded from this.
- KB4549949 32-bit link is here and the 64-bit link is here.
Servicing Stack Updates
It is recommended to install Servicing stack updates before installing the cumulative updates. This update makes quality improvements to the servicing stack, which is the component that installs Windows updates. Servicing stack updates (SSU) makes sure that you have a robust and reliable servicing stack so that your devices can receive and install Microsoft updates
- For Windows 10 1903/1909, use this link for 32-bit and this link for 64-bit download**(KB4552152)**
- For Windows 10 1809, use this link for 32-bit and this link for 64-bit download.(KB4549947)
Known Issues
| Symptom | Workaround |
|---|---|
| After installing KB4493509, devices with some Asian language packs installed may receive the error, "0x800f0982 - PSFX_E_MATCHING_COMPONENT_NOT_FOUND." | <ol><br><li>Uninstall and reinstall any recently added language packs. For instructions, see <a href="https://support.microsoft.com/en-us/help/4496404" target="_blank" rel="noreferrer">Manage the input and display language settings in Windows 10</a>.</li><li>Select <span>Check for Updates</span> and install the April 2019 Cumulative Update. For instructions, see <a href="https://support.microsoft.com/en-us/help/4027667" target="_blank" rel="noreferrer">Update Windows 10</a>.</li></ol><br><br>Note If reinstalling the language pack does not mitigate the issue, reset your PC as follows:<br><ol><br><li>Go to the <span>Settings </span>app > <span>Recovery</span>.</li><li>Select <span>Get Started</span> under the <span>Reset this PC</span> recovery option.</li><li>Select <span>Keep my Files</span>.</li></ol><br><br>Microsoft is working on a resolution and will provide an update in an upcoming release. |
There are no known issues for KB4549951.
Known issues in this update
| Symptom | Workaround |
|---|---|
| We have seen social media reports related to KB4549951 that mention Bluetooth, a stop error with a blue screen, and other related issues. | To date, we have not seen these issues reflected in telemetry, support data, or customer feedback channels. We continuously investigate all customer feedback and are closely monitoring this situation.<br><br><br>Note If you experience any issues, we'd like to know. Please provide feedback using the keyboard shortcut Windows + F or go to the Start menu and select Feedback Hub so that we can investigate. |
Windows 10 update history
https://support.microsoft.com/en-in/help/4529964/windows-10-update-history
Windows 10 release dashboard
https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-1903
Windows 10 message center
https://docs.microsoft.com/en-us/windows/release-information/windows-message-center#407
Follow @WindowsUpdate to find out when new content is published to the release information dashboard.
*Revised end of service date for Windows 10, version 1809
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Windows for home | Windows 10 | Windows update
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362 answers
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Anonymous
2020-04-24T14:23:09+00:00 -
Anonymous
2020-04-24T10:53:37+00:00 Installed KB4549951 on 16 April. All appeared fine at first.
Booted up my Dell E6640 on 23 April. Network icon showed airplane mode and there was immediate disruption on the (wired) network. Tried to toggle airplane mode to change icon back to correct ethernet icon, but all setting screens relating to network settings simply froze on launch. Unable to change any network settings. Ran sfc /scannow which found and corrected corrupt system files but this failed to cure the problem even after several reboots. Finally uninstalled KB4549951, rebooted and immediately everything was completely back to normal with correct network icon in notification area and network working fine.
Suspect network symptom of my problem with KB4549951 was broadcast storms knocking other devices off the network.
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Anonymous
2020-04-24T08:05:22+00:00 This update gave me the blue screen of death. Clean install did not work. I cant find my windows 10 USB any where. Bummer dudes.
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Anonymous
2020-04-24T07:21:26+00:00 Can you guys get your heads together ? All these updates to windows 10 since January has ruined my HP Pavilion gaming laptop. I spend more time waiting to get into windows from hello login screen ! Three times these updates have crashed my system to the point i have had to reset the machine using a flash drive. Only to recieve another update ! And my system failures start all over again. I have been a windows user since windows 95 platform i have to say windows 10 is THE WORST YOU MADE. I JUST WANT SIMPLICITY BACK!! I dont want all your updates yet i am forced to take them in windows 10. I read up to find ways to fix my laptop after every update and am horrified to see that microsoft claims to not know of the issues we are reporting. I mean seriously. Why do i have to sit in front of a laptop that forces updates and spending more time rectifying issues such as 100% Disk usage and or 100% memory usage. And having to do research online to fix the issue. I am afraid to shut down my system these days because another dreaded update. Once again i have sat here for nearly two hours just trying to log in after my system forced an accumalative update!!!! And having to use a flash drive yet again for the fourth time to reset my windows OS. Losing yet again all my files. Why should we have to keep fighting to use our systems ? Only to have them ruined by another update. Spending more time in 2 months trying to get on my system fixing my system than i am able to enjoy using my system! Frustrated in Michigan.
Amen
Not to mention all the devices and programs lost in the shuffle !
I miss just double clicking and downloading ...
Julieann
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Anonymous
2020-04-24T01:55:00+00:00 What a mess ! Since yesterday night I can't boot normally, in Safe Mode, or any other fashion. All files in Documents Folder have vanished. I tried to troubleshoot this major problem and nothing works. Sorry, but I'm so frustrated about this. To summarize, Windows 10 won't load. I get that Critical … error code. None of the options along Safe Mode are working, except for Prompt Mode. Repair Windows is not working. tried reverting to the last stable mode and it did nothing. I tried uninstalling the last update and it didn't do noting. The Asus recovery partition is empty. I just don't know what to do from there.