Hello!
I have an MSI and yesterday after many many notifications that my device requires an update I finally gave in and clicked on Update Now. Everything went fine until my laptop restarted and I was hit with the infamous blue screen ( YOUR DEVICE RAN INTO A PROBLEM AND NEEDS TO.....) with each time a different stop code ( here are some I managed to remember MEMORY_MANAGEMENT/ DPC_WATCHDOG_VIOLATION). Then I was hit with the IT LOOKS LIKE WINDOWS DIDN'T LOAD CORRECTLY and I was left with the choice SEE REPAIR OPTIONS or RESTART MY PC. Now I know after various attempts that restarting my laptop doesn't solve it. So I clicked SEE REPAIR OPTIONS > TROUBLESHOOT > RESET THIS PC > REMOVE EVERYTHING. That didn't work as well basically everything I tried didn't work, a restore point, uninstalling update, reset to MSI factory, startup repair,... I tried contacting the support center but the virtual assistant was obviously no help at all. Was looking for a way to contact via e-mail however I couldn't find one for them. I somehow found a number that I will be calling tomorrow. I really need help, I don't understand much of what's happening and how I can possibly fix it. Here are some more info about my device and windows product.
- Windows 10 Home version 1903
- OS Build 10.0.18362.720
- MSI GF63 8RD
- 16GB RAM
Hey CJElobara I have an MSI Gaming laptop too and this update hosed my system up, my issue is very random but what it does is starts to lag, lots of latency moving from app to app, or window to window. If I call up TASK MANAGER, the right click on the system bar takes forever to come up, and once it does it's blank, I have to move my cursor up and down the blank window and as goes over where the options read out they start showing up. Crazy! I've tried everything short of resetting and I fear I don't want to do that.
My PC info:
MSI GT70 0ND 3rd Gen
Win10 1909 (OS Build 18363.778)
16GB RAM
Hope all this thread gets to MS support so they can help all of us impacted by this poorly produced update.