I figured it out. The web site to access the Bitlocker recovery keys has changed. Go to https://onedrive.live.com/recoverykey.
How do I get BitLocker recovery key with my Key ID
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Good afternoon,
My laptop Dell Inspiron suddenly crushed - after restarting it reads that the harddrive is not installed. It is asking for BitLocker Recovery key and below it provides 8 digits of Key ID. I never heard of BitLocker and I tried to access it through my Microsoft account where it says it's not there. Is there any way how can I recover the BitLocker Recovery key using the 8 digits of Key ID? Please help!
Windows for home | Windows 10 | Security and privacy
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Hi Martina -
This is Orlando, an Independent Advisor and an expert with Windows 10.
I understand that you're having issues tryin to find your BitLocker Recovery Key and that you only have the 8 Digits Key ID.
BitLocker is a data protection feature that integrates with the operating system and addresses the threats of data theft or exposure from lost, stolen, or inappropriately decommissioned computers. You can find more details about BitLocker on this link: https://docs.microsoft.com/en-us/windows/securi...
There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:
- Thru your Microsoft Account
- On a Printout you saved
- On a USB Flash Drive
- It is held by your system administrator
Please refer to this link on finding your BitLocker recovery key in Windows 10.
https://support.microsoft.com/en-gb/help/453047...
The above list are the only way to recover your BitLocker recovery key. You might want to check with the OEM of your computer to check if they are the one who setup the BitLocker of your computer if the above list does not have your recovery key.
Hope this helps, have a good day.
Thanks,
Orlando Q.
Independent Advisor
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Anonymous
2020-04-29T14:22:44+00:00 Hi Martina -
Thanks for the reply and I apologize for my delayed response.
I understand that you have your 8 Digit Key ID but the Key ID can only be used to match the recovery key that you have. It's some sort of username for the BitLocker and the recovery key will be your password.
Did you purchase the computer to another person or directly thru the OEM of the computer?
They probably can help us recovering the key for the BitLocker security on your computer.
Hope this helps, have a good day.
Thanks,
Orlando Q.
Independent Advisor
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Anonymous
2020-06-03T15:13:47+00:00 Where in Microsoft Account are Bitlocker recovery keys accessible?
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