sfc /scannow WILL NOT function

Anonymous

Cmd Prompt > sfc /scannow says Windows Resource Protection could not start the repair service every time I try to use it. What I have tried to do to fix this through reading this site and many others but no luck. This is what I remember trying:

safe mode start

Windows Modules Installer is at manual

DISM /Online /Cleanup-Image /RestoreHealth > operation successfully completed

net start trustedinstaller>successful

chkdsk /r > typed y but it didn't work either

ICACLS C:\Windows\winsxs and restart

all have failed

administrator cmd prompt says C:\WINDOWS\system32 (I have a 64 though some programs run on 32)

I tried reinstalling 10 with keeping my programs, but the internet is too slow to get it to work even after several days of trying. I can't fresh install even if I had my disk with me. Many of my programs can't be replaced well not by me.

Have windows 10 but updates always fail many, many, many times if they going through at all.

I need my pc working properly and something is definitely wrong with it. I need the scan and repair to work.

If someone can help me I would really appreciate the kindness.

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Anonymous

(1) You don't seem to use the Downloads folder. I guess your way is OK.

(2) I don't like that bugcheck. Do you get a lot of them? Those are blue screen errors. There are many threads on bugchecks that are really sad to look at. They end up checking various hardware components one after the other, swapping RAM chips, installing fans & blowing out dust bunnies. But it could just be software as well.

(3) OS Build 17763.557 was 25 quality updates ago. That's pretty far back...!...

https://support.microsoft.com/en-us/help/4503327

June 11, 2019—KB4503327 (OS Build 17763.557)

Not sure what to suggest. Need to hit the sack.

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Anonymous

Affinity Designer & Affinity Photo have the same hardware specs...

Windows-based PC (64 bit) with mouse or equivalent input device
DirectX 10-compatible Graphics Cards and above
2GB RAM minimum (4GB RAM recommended)
670MB of available space; more during installation
1280x768 display size or better

And your HP Pavilion 21-h013w can handle that. And you said one of them did work fine a while. (You got the other only after problems surfaced). I think specs isn't the problem.

(1) It could be worth a shot to deal with KB4023057 as in that article I posted earlier. It could be the real troublemaker with the services it has given you. Either uninstall or fully disable it. However, other threads indicate it's a monster to deal with. It will come back & never quit trying to upgrade your computer. And it can thwart WUShowHide.

(2) Or do the dual-install I also mentioned earlier & see what happens in that. You'll have a clean 1909 (as well as that buggy 1809). Want fuller instructions?

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141 additional answers

Anonymous

2020-05-03T17:06:17+00:00

I did installed sp94861.exe (HP PC Hardware Diagnostics UEFI) with everything else. Ran Hp Scan Now and did everything it suggested. Ran their Operating System Diagnostics again today - everything zips through until Running Windows update Diagnostics which runs on and on but eventually it says no issues found on each segment.

I ran the DISM CheckHealth, scanhealth, and restorehealth, then scannow and got

Microsoft Windows [Version 10.0.17763.557]

(c) 2018 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>DISM /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Management tool

Version: 10.0.17763.1

Image Version: 10.0.17763.557

The component store is repairable.

The operation completed successfully.

C:\WINDOWS\system32>DISM /Online /Cleanup-Image /ScanHealth

Deployment Image Servicing and Management tool

Version: 10.0.17763.1

Image Version: 10.0.17763.557

[==========================100.0%==========================] No component store corruption detected.

The operation completed successfully.

C:\WINDOWS\system32>DISM /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool

Version: 10.0.17763.1

Image Version: 10.0.17763.557

[==========================100.0%==========================] The restore operation completed successfully.

The operation completed successfully.

C:\WINDOWS\system32>sfc /scannow

Windows Resource Protection could not start the repair service.

C:\WINDOWS\system32>
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Anonymous

2020-05-03T04:08:08+00:00

(1) A pity HP Support Assistant found no BIOS upgrade, but I guess it proves you've got the latest. Also, I did a quick BING & found only a lesser version elsewhere (shouldn't take one from elsewhere anyway). I guess your computer came with the greater version you've got, or Support Assistant upgraded it before disappearing on you. Still, BIOS upgrades should normally show up at your site too. Anyway, good that the other drivers got updated.

(2) My own Dell SupportAssist (before I uninstalled it) never brought in all the drivers that were listed at my site. If yours is like that, still do the compare with Device Manager I suggested earlier. But your site has old dates on almost all of them. The greatest date is on this guy...

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-pavilion-21-h000-touchsmart-all-in-one-desktop-pc-series/6528604/model/6529764/swItemId/ob-248308-1

HP PC Hardware Diagnostics UEFI

Did Support Assistant bring that one in? It doesn't sound like something that will show up in Device Manager. It sounds like it

updates BIOS but isn't exactly a BIOS upgrade/replacement. It doesn't have a version number that looks like your BIOS version number. I think I probably would want it.

(3) Did you click that "Scan Now" button at your site? Sounds like it's a hardware test.

After all that, try DISM & SFC again. Let's see whether there is a better report. I'll look for more later.
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Anonymous

2020-05-03T00:05:41+00:00

I used to use Hp Support Assistant. Though it disappeared one day and I forgot all about. Don't know why or where. I reinstalled it and updated everything, odd since everything said it was updated when I checked before. No BIOS update available wish there had been. I ran assistant a couple times just to make sure but no go.
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