sfc /scannow WILL NOT function

Anonymous

Cmd Prompt > sfc /scannow says Windows Resource Protection could not start the repair service every time I try to use it. What I have tried to do to fix this through reading this site and many others but no luck. This is what I remember trying:

safe mode start

Windows Modules Installer is at manual

DISM /Online /Cleanup-Image /RestoreHealth > operation successfully completed

net start trustedinstaller>successful

chkdsk /r > typed y but it didn't work either

ICACLS C:\Windows\winsxs and restart

all have failed

administrator cmd prompt says C:\WINDOWS\system32 (I have a 64 though some programs run on 32)

I tried reinstalling 10 with keeping my programs, but the internet is too slow to get it to work even after several days of trying. I can't fresh install even if I had my disk with me. Many of my programs can't be replaced well not by me.

Have windows 10 but updates always fail many, many, many times if they going through at all.

I need my pc working properly and something is definitely wrong with it. I need the scan and repair to work.

If someone can help me I would really appreciate the kindness.

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Anonymous

(1) You don't seem to use the Downloads folder. I guess your way is OK.

(2) I don't like that bugcheck. Do you get a lot of them? Those are blue screen errors. There are many threads on bugchecks that are really sad to look at. They end up checking various hardware components one after the other, swapping RAM chips, installing fans & blowing out dust bunnies. But it could just be software as well.

(3) OS Build 17763.557 was 25 quality updates ago. That's pretty far back...!...

https://support.microsoft.com/en-us/help/4503327

June 11, 2019—KB4503327 (OS Build 17763.557)

Not sure what to suggest. Need to hit the sack.

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Anonymous

Affinity Designer & Affinity Photo have the same hardware specs...

Windows-based PC (64 bit) with mouse or equivalent input device
DirectX 10-compatible Graphics Cards and above
2GB RAM minimum (4GB RAM recommended)
670MB of available space; more during installation
1280x768 display size or better

And your HP Pavilion 21-h013w can handle that. And you said one of them did work fine a while. (You got the other only after problems surfaced). I think specs isn't the problem.

(1) It could be worth a shot to deal with KB4023057 as in that article I posted earlier. It could be the real troublemaker with the services it has given you. Either uninstall or fully disable it. However, other threads indicate it's a monster to deal with. It will come back & never quit trying to upgrade your computer. And it can thwart WUShowHide.

(2) Or do the dual-install I also mentioned earlier & see what happens in that. You'll have a clean 1909 (as well as that buggy 1809). Want fuller instructions?

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141 additional answers

Anonymous

2020-07-21T06:34:40+00:00

You are welcome. Glad to have participated. Thanks for the feedback -- glad to hear of the happy ending, but sorry for the tribulation along the way. Things should go a lot better now with a clean install & a speedier internet. Good luck. That was a really, really tough one.
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Anonymous

2020-07-21T05:18:54+00:00

Thank you for all you did. My internet provider CCI just cut me off with no warning back on June 11. It took a while to figure out it wasn't just another one of their problems since they wouldn't answer their phones, so that's why I had no way to continue conversing with you. I eventually took my pc to a small local store and had windows reinstalled and updated. I finally got a new provider today and they seem to be literally a thousand times better, Everything seems to be running well except the DVD player I'll have to find another program to download to run it. Other than that all seems fine. You were great and I want you to know how much a appreciate all your efforts.

Colleen
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Anonymous

2020-06-15T00:17:33+00:00

(1) I think the USB drive should have shown up as it did for you before. Maybe try other USB ports.

(2) Right, System Recovery in the Startup Menu was for Win 8.1. Your site recommends a Win 10 Reset instead, which can keep files. But you've also got your system images which have files, settings & apps. However, you can't do either of them unless you can get to a recovery environment. But here is a good article describing Reset...

https://support.hp.com/us-en/document/c04742289

HP PCs - Resetting Your Computer (Windows 10)

(2) Well, OMG, at your computer's site, I'm getting led by the nose from article to article starting with this one...

https://support.hp.com/us-en/product/hp-pavilion-21-h000-touchsmart-all-in-one-desktop-pc-series/6528604/model/6529764/document/c03801890

HP PCs and Tablets - About UEFI and the Startup Menu

It says, your Boot Device Options menu normally should include the Windows Boot Manager (whether or not a USB flash drive is plugged in)...

It makes me wonder again whether your HDD is getting detected. Maybe the System Diagnostics reported no error because it, too, found no HDD. Here is an article that should settle the issue...

https://support.hp.com/us-en/document/c06298595

HP Desktop PCs - Advanced Startup Troubleshooting (Windows 10, 8)

Do the things in the section "Check if the hard drive is detected in BIOS". Then do either "Hard drive is not detected in BIOS" or "Hard drive is detected in BIOS, but computer does not start".

Or just read through all that, & report back with any further questions.
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