KB4014984 doesn't install on Vista (standalone either)

Anonymous
2020-04-03T13:51:17+00:00

Hello there,

once again I have installed my beloved Vista Business (x86), everything goes fine except one of the last updates.

The system finds and suggests me to install the one which is exactly called

"April, 2017 Security and Quality Rollup for NET. Framework 2.0, 3.0, 4.5.2, 4.6 on Windows Vista SP2 and Server 2008 SP2 (KB4014984)".

Installing via Windows Update Center throws out the 800B0109 error.

What I have already tried: I do have NET. Framework 4.6 installed and there is an appropriate (?) update for it (KB4014553) as well as its standalone installer.

After successful file extracting this installer shows the same message with explanation in which it is said that

"A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider (error 800B0109)".

I also tried to download a standard Microsoft certificate file (found somewhere over the internet) and to import it to MMC (Run/mmc/etc.) - DOES NOT WORK.

But this rollup update (KB4014984) DID work during the last year, what could have happened?

Please help. Appreciated in advance.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2020-04-12T16:01:54+00:00

Hi Great White North, (COMPLETE SOLUTION TO PROBLEM)

Happy Easter.

I tried the method you suggested posted by Greenhillmaniac by downloading his Microsoftrootcertificate2011.cer file and installed it by the command line method he suggested.  Like Mikey said, this method "worked like a charm", and windows update installed the April 2017 rollup perfectly.  The "meticulous scientist" in me (you can probably tell by the way I post) was curious as to why this method worked so much better than the solution I posted yesterday, so I ended up restoring the Windows Vista partition several times and running several trials to answer this question.   It turns out that his certificate file is identical to the one I exported from a Windows 7 computer; however, the "command line" method of installing this certificate is a superior method of installing it that the method I was using, which was to import the certificate into the Trusted Root Certification Authorities tab by using the import button.

To anyone else who may encounter this problem, my recommended solution is outlined below:

Obtain a copy of the Microsoft Root Certificate Authority 2011 certificate either by downloading it (see previous posts in this thread) or exporting it from a more modern up to date computer (I used a Windows 7 computer.)  I would recommend also obtaining the Microsoft Root Certificate Authority 2010 certificate, but for the purposes of this solution the 2011 certificate alone works fine.  Copy this root certificate file (or files) to your C: drive by clicking the My Computer button, then the C: hard drive icon, and move or copy the file(s) to this window (for simplicity, do not put the file inside any folder on the C drive.)  Click the start button, then move the cursor to programs, then the accessories folder, then RIGHT CLICK the command prompt icon and choose "Run as administrator" from the pop up menu that appears.  Type cd\ and hit enter.  Then type certutil -addstore "Root" "c:\XX.cer" and hit enter. Type this command exactly as written including the quotation marks except substitute the name you chose for the certificate file for the XX.  You should get a confirmation message telling you that the command action was successful.  Run this command twice if you are installing both the 2010 and 2011 certificates.   Close the command prompt window and restart the computer.  You should now be able to install the Security and Quality Rollup April 2017 now either by running Windows update (easiest way) or by using the stand alone installers that I discussed yesterday (earlier in this thread.)  You can now delete the Microsoft Root certificates from your C: drive, or move them to a storage folder, or just leave them where they are (they won't hurt anything.)  My thanks to GREAT WHITE NORTH and GREENHILLMANIAC for their contributions to this solution.

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  1. Anonymous
    2020-04-08T02:33:00+00:00

    Hello Great White North,

    I am not mikey8811, so I haven't tried out that solution yet.

    But I'm aware of mikey8811's topic and frankly expected to see you here :) thanks for coming.

    This link [mikey's]...MSFN thread Certifacte Trust Provider Error Installing Updates is not clickable now. I'm very much looking forward to look what is there.

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  2. lmacri 2,505 Reputation points
    2020-04-08T01:32:38+00:00

    Having the same problem.  What utility did you use to update your trusted certificates?  Thank you.

    Hi Peter Starling:

    Are you the same person as user mikey8811 who has been posting in zoo10's 24-Mar-2020 thread Windows Vista !! Problems Installing SP2 here in the MS Answers Community?  If so, did you follow greenhillmaniac's instructions he posted yesterday (06-Apr-2020) in your MSFN thread Certifacte Trust Provider Error Installing Updates to update your outdated trust certificate(s)?


    32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * Norton Security Deluxe v22.15.2.22

    HP Pavilion dv6835ca, Intel Core2Duo T5550 @ 1.83 GHz, 3 GB RAM, NVIDIA GeForce 8400M GS

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  3. Anonymous
    2020-04-08T00:59:14+00:00

    Thanks Frederick.

    I have also read that the December 2017 Rollup somehow changes the very build of Vista to 6003 (I may recall that number wrongly but it has been discussed here in Community).

    So then it makes (if it really does) Vista become a kind of Vista/Server 2008 cocktail, which seems to be a bit too spicy for a regular user like me.

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  4. Anonymous
    2020-04-08T00:12:05+00:00

    A slightly less ideal solution is to download the Dec 16 Security and Quality rollup from the windows update catalog.  It has a stand alone installer that works fine.  Then simply hide the April update in windows update (Right click on the update and hide it.)  I can tell you that about a month ago the April 17 update worked fine.  I have no idea what Microsoft did to make it not work.

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