KB4014984 doesn't install on Vista (standalone either)

Anonymous
2020-04-03T13:51:17+00:00

Hello there,

once again I have installed my beloved Vista Business (x86), everything goes fine except one of the last updates.

The system finds and suggests me to install the one which is exactly called

"April, 2017 Security and Quality Rollup for NET. Framework 2.0, 3.0, 4.5.2, 4.6 on Windows Vista SP2 and Server 2008 SP2 (KB4014984)".

Installing via Windows Update Center throws out the 800B0109 error.

What I have already tried: I do have NET. Framework 4.6 installed and there is an appropriate (?) update for it (KB4014553) as well as its standalone installer.

After successful file extracting this installer shows the same message with explanation in which it is said that

"A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider (error 800B0109)".

I also tried to download a standard Microsoft certificate file (found somewhere over the internet) and to import it to MMC (Run/mmc/etc.) - DOES NOT WORK.

But this rollup update (KB4014984) DID work during the last year, what could have happened?

Please help. Appreciated in advance.

Windows for home | Previous Windows versions | Windows update

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Anonymous
2020-04-12T16:01:54+00:00

Hi Great White North, (COMPLETE SOLUTION TO PROBLEM)

Happy Easter.

I tried the method you suggested posted by Greenhillmaniac by downloading his Microsoftrootcertificate2011.cer file and installed it by the command line method he suggested.  Like Mikey said, this method "worked like a charm", and windows update installed the April 2017 rollup perfectly.  The "meticulous scientist" in me (you can probably tell by the way I post) was curious as to why this method worked so much better than the solution I posted yesterday, so I ended up restoring the Windows Vista partition several times and running several trials to answer this question.   It turns out that his certificate file is identical to the one I exported from a Windows 7 computer; however, the "command line" method of installing this certificate is a superior method of installing it that the method I was using, which was to import the certificate into the Trusted Root Certification Authorities tab by using the import button.

To anyone else who may encounter this problem, my recommended solution is outlined below:

Obtain a copy of the Microsoft Root Certificate Authority 2011 certificate either by downloading it (see previous posts in this thread) or exporting it from a more modern up to date computer (I used a Windows 7 computer.)  I would recommend also obtaining the Microsoft Root Certificate Authority 2010 certificate, but for the purposes of this solution the 2011 certificate alone works fine.  Copy this root certificate file (or files) to your C: drive by clicking the My Computer button, then the C: hard drive icon, and move or copy the file(s) to this window (for simplicity, do not put the file inside any folder on the C drive.)  Click the start button, then move the cursor to programs, then the accessories folder, then RIGHT CLICK the command prompt icon and choose "Run as administrator" from the pop up menu that appears.  Type cd\ and hit enter.  Then type certutil -addstore "Root" "c:\XX.cer" and hit enter. Type this command exactly as written including the quotation marks except substitute the name you chose for the certificate file for the XX.  You should get a confirmation message telling you that the command action was successful.  Run this command twice if you are installing both the 2010 and 2011 certificates.   Close the command prompt window and restart the computer.  You should now be able to install the Security and Quality Rollup April 2017 now either by running Windows update (easiest way) or by using the stand alone installers that I discussed yesterday (earlier in this thread.)  You can now delete the Microsoft Root certificates from your C: drive, or move them to a storage folder, or just leave them where they are (they won't hurt anything.)  My thanks to GREAT WHITE NORTH and GREENHILLMANIAC for their contributions to this solution.

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  1. Anonymous
    2020-04-12T19:14:24+00:00

    It looks like AVG has both a free version and a paid version (18.8) still available that work with Windows Vista.  I will try it out.  Thanks again.

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  2. Anonymous
    2020-04-12T17:09:19+00:00

    Thanks

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  3. Anonymous
    2020-04-12T17:07:46+00:00

    By the way Great White North,

    I noticed you were using a 32 bit Vista computer with Norton Security Deluxe installed.  I personally love Norton and have used it literally for decades.  However, as of early March 2020 Norton "forced" all of their accounts to upgrade to Norton Security 360 Deluxe which DOES NOT SUPPORT Windows Vista at all (which is what started this whole mess, why I had to reinstall Windows Vista and run Windows Updates.)  My Norton will not even run anymore on my Vista computer.  I am currently experimenting with Bullguard and Avast free antivirus to replace the Norton on this computer as they seem to be the only one's that still support Vista.  Any thoughts on a replacement for Norton?

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  4. Anonymous
    2020-04-12T16:30:32+00:00

    Before Great White North comes to put things in order -

    I'm using free AVG on 4 machines, one of them runs XP.

    It works well on XP and Vista, and does a bit strange on Win 7 - performance assessment tool refuses to work together with it.

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