zoom and windows 10 - microphone and speaker drop off

Anonymous
2020-04-05T18:00:10+00:00

I am trying to use zoom on my Windows 10 HP laptop, but the microphone and speaker drop off after just a short time.  My speaker is a "Realtek".  What settings should I be using?  I have both the speaker and microphone set to work with the app.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2020-10-24T17:53:11+00:00

    On the taskbar on the right there should be a speaker icon.  Click on that.

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  2. Anonymous
    2020-10-24T17:37:58+00:00

    This is what I see. The speaker set is plugged into front panel Green. My LogiTech camera with mic is plugged into the front panel USB.

    Title of what? I don't see anything  like a title with ^. Where would it be?

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  3. Anonymous
    2020-10-23T23:37:46+00:00

    Click on the speaker on the taskbar, if at the end of the title there is an ^ click on it and pick a different title.

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  4. Anonymous
    2020-10-23T23:23:43+00:00

    Possibly of interest in this thread:

    I'm also having problems with Zoom audio working with headset but not working with speakers. My Windows 10 64 machine is using ASUS RealTek HD. Tried many things recommended at various sites but still no joy.

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  5. Anonymous
    2020-10-22T21:37:44+00:00

    Have you gone Device Manager, Adapter type, click on the adapter, click on Power Management, and removed the check from "Allow the computer to turn off this device to save power"?

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