JW library showing no download location available

Thank you so much! It finally worked!!

Please do me the favour of explaining what you mean by the following:

"I opened the Music through Library on the opened window"

Thank you

David van Eyck

Hey David Van Eyck,

these are the steps that worked for me.

1. Windows Key + E
2. Go to the music folder 
3. Create a new folder, name it “JWLibrary” no spaces, you are creating the path for some reason the app did not create automatically.
4. Do this for your video folder as well.
5. If the app is open, close it and launch again.

let me know if it works, some people have had to restart their computer after doing this.

Andres

Thank you for replying. Yes it worked. But I also had to make my Libraries visible before I could do this. That is why it did not work only on the Music or Videos folder.

I saw that direction in another site, which is referred to in this thread.

In Windows Explorer, in the left panel, at the bottom, in a blank area, I had to right click and select Show Libraries.

Then in each Library, Music and Videos, I could add the JWLibrary folder and it was ok after that.

Thanks for sharing that :)

Andres