JW library showing no download location available

Dear TonyP_722,

Thank you for taking the time to check and reply.

I had to recreate my Music and Video folders (by moving them back to default locations and then moving them back) and JW Library found them.

I will remember your suggestion in case the problems reappears.

Thanks again

PDNvanEyck

I tried everything but this seems to help.  

Go to your folders and find the Video.   Right click and choose

"Add to Library" 

That should do it.   If you have trouble doing that you may have other antivirus apps getting in the way.  I would just uninstall  third party antivirus and let windows defender do its job.  

Hope that helps.

Thanks for sharing that :)

Andres

Thank you for replying. Yes it worked. But I also had to make my Libraries visible before I could do this. That is why it did not work only on the Music or Videos folder.

I saw that direction in another site, which is referred to in this thread.

In Windows Explorer, in the left panel, at the bottom, in a blank area, I had to right click and select Show Libraries.

Then in each Library, Music and Videos, I could add the JWLibrary folder and it was ok after that.

Hey David Van Eyck,

these are the steps that worked for me.

1. Windows Key + E
2. Go to the music folder 
3. Create a new folder, name it “JWLibrary” no spaces, you are creating the path for some reason the app did not create automatically.
4. Do this for your video folder as well.
5. If the app is open, close it and launch again.

let me know if it works, some people have had to restart their computer after doing this.

Andres