JW library showing no download location available

After much trial and error, I have solved what was the problem for me. I was experiencing the "No download location available" phenomenon in JW Library. At the same time, if I went to "This PC" in Windows File Explorer, it would hang there indefinitely, telling me it's "Working on it".
As it turns out, a connected USB device (a Kindle Fire tablet, in my case) was plugged in, but wasn't connecting properly. As "This PC" was trying to follow all the links for connected drives, it kept finding a dead end while connecting to the tablet. I'm assuming this caused some sort of loop that prevented the file system from telling JW Library how to find the locations for music and video downloads. Try unplugging phones, tablets and other connected drives, and see if that solves your "No download location available" problem.

I have downloaded publications but I cannot find where they are. The settings only shows video and music but not texts. 'spent minutes looking and still cannot find them. Please help.

I had a time finding the Libraries Folder, which I stumbled onto in the Desktop folder.  Once I found the Libraries and Music Folders, I was able to add the JWLibrary Folder.  I had to close the app to see that it had changed, then, it still did not work so I deleted the magazine that I had tried to add the audio to and reinstall it and when adding the audio this time it worked.  Thank you very much!

Gev-

That fixed the problem!!!!!

Awesome Gev

Thank so much!!!!!!

Great! Glad that helped.

Gev-

That fixed the problem!!!!!

Awesome Gev

Thank so much!!!!!!