Windows Hello PIN Something went wrong. Try again later

Anonymous
2020-04-09T17:52:18+00:00

I've had my PIN set up for quite some time and all the sudden I received a message that said my organization requires me to update my pin.  This is a personal computer, it does not belong to any organization.  Under the sign in options, Windows Hello Pin, I see a message that says Something went wrong. Try again later.  I removed my PIN and now Add is greyed out.  This PC has no group policy, it's my personal computer so I don't know what went wrong, but I would like to have my PIN back.  Any help would be appreciated.

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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  1. Anonymous
    2021-03-28T04:07:19+00:00

    I am running windows 10 1909 (OS Build 18363.1316)   Any suggestions?  The fix to registry suggested above did not work for me.

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  2. Anonymous
    2021-04-03T21:45:48+00:00

    Hello,

    In case this didn't work, disconnect your work or school account, it might solve your problem. Solved mine!!

    Hope this additional cm helps.

    Yours,

    Amin

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  3. Anonymous
    2021-05-05T13:06:51+00:00

    try just restarting your computer. like you none of the options worked for me, but After I restarted my computer, it stopped giving me the "need to set up windows hello pin."

    I hope that this was helpful for you.

    thanks Tom mac

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  5. Anonymous
    2021-05-05T15:22:02+00:00

    did you try restarting your computer? I don't know if it will work for you but it did for me. I tried two methods (shown bellow). Method 3 worked for me until I got to the DWORD named value part, because it was already set as 1. So, a few hours ago the first thing I did after I turned my computer was to check my windows hello pin. and like you I Already had it set up. After I got the "something went wrong" pop up I restarted my computer and the "set up your windows hello pin" DIDN'T appear. I then checked my settings and "add" was gone, in stead was "Change and Remove."

    I hope this helped. 

    Tom Mac

    "Method 2: Using Group policy settings if you have Windows 10 Pro installed.

    If you are on Windows 10 Pro edition, you can change the group policy settings to enable PIN sign-in option for all users.

    1. Open the Run dialog box by pressing the Windows key and the R key together.
    2. Type GPEDIT.MSC and hit the Enter key.
    3. Go to Computer Configuration -> Administrative Templates -> System -> Logon.
    4. On the right side, double click on Turn on PIN sign-in and select Enable.
    5. Similarly disable the other Windows Hello options if any.
    6. Exit the Group policy editor and reboot the computer.

    Method 3: Using Registry settings if you have Windows 10 Home installed

    If you are on Windows 10 Home edition, you can change the registry settings to enable PIN sign-in option for all users.

    1. Open the Run dialog box by pressing the Windows key and the R key together.
    2. Type Regedit and hit the Enter key.
    3. When the Registry Editor opens, navigate to the following location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\Settings\AllowSignInOptions.
    4. In the right pane, double click on the DWORD entry named value set it to 1."

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