Windows Hello PIN Something went wrong. Try again later

Anonymous
2020-04-09T17:52:18+00:00

I've had my PIN set up for quite some time and all the sudden I received a message that said my organization requires me to update my pin.  This is a personal computer, it does not belong to any organization.  Under the sign in options, Windows Hello Pin, I see a message that says Something went wrong. Try again later.  I removed my PIN and now Add is greyed out.  This PC has no group policy, it's my personal computer so I don't know what went wrong, but I would like to have my PIN back.  Any help would be appreciated.

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

57 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2020-12-30T06:46:02+00:00

    so i just need to wait right?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2021-02-01T13:20:40+00:00
    1. Go to Windows Settings -> Accounts -> Access Work or School.  The key setting is the "Work or School Account" with the colorful windows logo by it. Disconnect that. Don't touch the "Connected to whatever domain" setting.
    2. Then click on "Sign-in Options".  Fingerprint and PIN are no longer greyed out. If it's still greyed out, then make sure "convenience PIN sign-in" is enabled.
    3. Restart

    4.Add the PIN, then the Fingerprint.

    1. Update your windows
    2. Go back to "Access Work or School" in Settings -> Accounts. Click Connect and Enter the user's email address and password.

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments
  3. Anonymous
    2021-02-02T07:57:39+00:00

    I have all set-up for first time, fingerprint, PIN and password. They work just fine. Theproblem is I cannot add, change or remove all those three in Setting. See the screenshot. I use Microsoft Windows [Version 10.0.19042.746]

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  4. Anonymous
    2021-02-02T10:48:38+00:00

    I am already there so I’ll see you shortly welcome to Nutland it sucks

    Was this answer helpful?

    0 comments
  5. Anonymous
    2021-02-02T16:58:44+00:00

    Try my solution 🤷‍♂️

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments