Windows Hello PIN Something went wrong. Try again later

Anonymous
2020-04-09T17:52:18+00:00

I've had my PIN set up for quite some time and all the sudden I received a message that said my organization requires me to update my pin.  This is a personal computer, it does not belong to any organization.  Under the sign in options, Windows Hello Pin, I see a message that says Something went wrong. Try again later.  I removed my PIN and now Add is greyed out.  This PC has no group policy, it's my personal computer so I don't know what went wrong, but I would like to have my PIN back.  Any help would be appreciated.

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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  1. Anonymous
    2021-04-03T21:45:48+00:00

    Hello,

    In case this didn't work, disconnect your work or school account, it might solve your problem. Solved mine!!

    Hope this additional cm helps.

    Yours,

    Amin

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  2. Anonymous
    2021-03-28T04:07:19+00:00

    I am running windows 10 1909 (OS Build 18363.1316)   Any suggestions?  The fix to registry suggested above did not work for me.

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    3 people found this answer helpful.
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  3. Anonymous
    2021-03-25T18:10:34+00:00

    I tried this and it worked.  Somehow my my college account where I teach was put in there and screwing everything else up.Thanks for the help.

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    4 people found this answer helpful.
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  4. Anonymous
    2021-03-12T06:39:23+00:00

    I did all of the above, still has the problem! would you please let me know if there is any other solution to that?

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  5. Anonymous
    2021-03-05T19:44:03+00:00

    I was have the same problem

    Try this way its work for me

    1. Go to Windows Settings -> Accounts -> Access Work or School.  The key setting is the "Work or School Account" with the colorful windows logo by it. Disconnect that. Don't touch the "Connected to whatever domain" setting.
    2. Then click on "Sign-in Options".  Fingerprint and PIN are no longer greyed out. If it's still greyed out, then make sure "convenience PIN sign-in" is enabled.
    3. Restart 

    4.Add the PIN, then the Fingerprint.

    1. Update your windows 
    2. Go back to "Access Work or School" in Settings -> Accounts. Click Connect and Enter the user's email address and password.

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    10+ people found this answer helpful.
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