Windows Hello PIN Something went wrong. Try again later

Anonymous
2020-04-09T17:52:18+00:00

I've had my PIN set up for quite some time and all the sudden I received a message that said my organization requires me to update my pin.  This is a personal computer, it does not belong to any organization.  Under the sign in options, Windows Hello Pin, I see a message that says Something went wrong. Try again later.  I removed my PIN and now Add is greyed out.  This PC has no group policy, it's my personal computer so I don't know what went wrong, but I would like to have my PIN back.  Any help would be appreciated.

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-08-13T01:40:46+00:00

    I just want to add my personal outlook email to my shop's outlook email, so I can see both inbox.  I'm logged into my shop outlook email >>> add other account >>> input my personal outlook email, usual stuff>>> input account password >>>input my pin. but it says my pin is incorrect, even though it is correct.  I have these 2 accounts setup and working in this PC, but rather then switch accounts or open a browser, I just wanted to use both emails in the outlook app. Problem started around a week ago and I think there was an update that occurred. 

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  2. Anonymous
    2020-08-04T23:20:51+00:00

    Same here - none of these methods worked.

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  3. Anonymous
    2020-08-01T00:24:54+00:00

    Same issue here.  It's driving me nuts.

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  4. Anonymous
    2020-07-25T00:19:20+00:00

    I turned back on Hello pin and I still had to login with my MS password.  I tried using the PIN I originally had until this debacle started but it wouldn't take it.  I had to use my MS password.  When I go to add my Hello PIN it says "Something went wrong, try again later."  Now I don't know what to do.

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  5. Anonymous
    2020-07-08T03:57:07+00:00

    Hi. I never set a PIN for my windows hello, but it kept on asking me for a PIN.

    I tried using the third method but the DWORD entry named value is already set to 1. 

    It's inconvenient every time I my laptop goes to sleep that I have to restart my computer.

    Ray

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