did you try restarting your computer? I don't know if it will work for you but it did for me. I tried two methods (shown bellow). Method 3 worked for me until I got to the DWORD named value part, because it was already set as 1. So, a few hours ago the first thing I did after I turned my computer was to check my windows hello pin. and like you I Already had it set up. After I got the "something went wrong" pop up I restarted my computer and the "set up your windows hello pin" DIDN'T appear. I then checked my settings and "add" was gone, in stead was "Change and Remove."
I hope this helped.
Tom Mac
"Method 2: Using Group policy settings if you have Windows 10 Pro installed.
If you are on Windows 10 Pro edition, you can change the group policy settings to enable PIN sign-in option for all users.
- Open the Run dialog box by pressing the Windows key and the R key together.
- Type GPEDIT.MSC and hit the Enter key.
- Go to Computer Configuration -> Administrative Templates -> System -> Logon.
- On the right side, double click on Turn on PIN sign-in and select Enable.
- Similarly disable the other Windows Hello options if any.
- Exit the Group policy editor and reboot the computer.
Method 3: Using Registry settings if you have Windows 10 Home installed
If you are on Windows 10 Home edition, you can change the registry settings to enable PIN sign-in option for all users.
- Open the Run dialog box by pressing the Windows key and the R key together.
- Type Regedit and hit the Enter key.
- When the Registry Editor opens, navigate to the following location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\Settings\AllowSignInOptions.
- In the right pane, double click on the DWORD entry named value set it to 1."