Windows Hello PIN Something went wrong. Try again later

Anonymous
2020-04-09T17:52:18+00:00

I've had my PIN set up for quite some time and all the sudden I received a message that said my organization requires me to update my pin.  This is a personal computer, it does not belong to any organization.  Under the sign in options, Windows Hello Pin, I see a message that says Something went wrong. Try again later.  I removed my PIN and now Add is greyed out.  This PC has no group policy, it's my personal computer so I don't know what went wrong, but I would like to have my PIN back.  Any help would be appreciated.

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

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  1. Anonymous
    2021-03-12T06:39:23+00:00

    I did all of the above, still has the problem! would you please let me know if there is any other solution to that?

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  2. Anonymous
    2021-10-11T17:58:42+00:00

    this worked for me

    Sign in with a local account instead

    win 10 home fresh install fixed

    convert Microsoft account to a local account

    1. Open Settings.
    2. Click on Accounts.
    3. Click on Your info.
    4. Click the Sign in with a local account instead option.
    5. Type your current Microsoft account password.
    6. Click the Next button.
    7. Type a new name for your account.
    8. Create a new password.

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  3. Anonymous
    2021-03-25T18:10:34+00:00

    I tried this and it worked.  Somehow my my college account where I teach was put in there and screwing everything else up.Thanks for the help.

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  4. Anonymous
    2021-03-05T19:25:35+00:00

    Hello, for me, it does not work !!!

    I cannot remove my ********* PIN.

    Method 1. - no permission to open NGC.

    Method 2 - there is no such file on my computer.

    Method 3 - the value is already on DWORD 1.

    NOTHING HELPS. WHY DID I PAY FOR THAT WHEN I CAN'T DO ONE SIMPLE THING?

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  5. Anonymous
    2020-08-18T17:14:10+00:00

    I had a corrupted Win10 account and couldn't upgrade to the latest build.  So I did a fresh install and am now getting this error.  I didn't get it right after the upgrade but shortly after.  I am being prompted to setup a PIN every time I log in which is very annoying.

    I have tried Method 1 with not luck.  Method 2 doesn't apply.  Method 3 instructions are not complete.  Step 4 isn't clear as I have 6 lines and don't know what to change to 1.  Also to note is I do have 2 other user accounts and have a PIN setup with out issue.  So something has corrupted the PIN on this account.  Please provide other suggestions to resolve.

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