Windows Hello PIN Something went wrong. Try again later

I turned back on Hello pin and I still had to login with my MS password.  I tried using the PIN I originally had until this debacle started but it wouldn't take it.  I had to use my MS password.  When I go to add my Hello PIN it says "Something went wrong, try again later."  Now I don't know what to do.

Hi,

Thank you for writing to Microsoft Community Forums.

We understand your concern as you are having issues in using and setting up PIN on your PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Windows 10 Version and Build installed? (Type winver in Windows search/Run command)
• Are you aware of any recent changes on the PC prior to this issue?

Meanwhile, we would suggest you to perform these methods and check.

Note:  Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

Follow the steps to take backup of registry.

Method 1: Delete the NGC folder

1. Open the Run dialog box by pressing the Windows key and the R key together.
2. Type C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC and hit the Enter key.
3. Now delete all the contents in the NGC folder
4. Restart the PC and then add PIN in Windows Settings.

Method 2: Using Group policy settings if you have Windows 10 Pro installed.

If you are on Windows 10 Pro edition, you can change the group policy settings to enable PIN sign-in option for all users.

1. Open the Run dialog box by pressing the Windows key and the R key together.
2. Type GPEDIT.MSC and hit the Enter key.
3. Go to Computer Configuration -> Administrative Templates -> System -> Logon.
4. On the right side, double click on Turn on PIN sign-in and select Enable.
5. Similarly disable the other Windows Hello options if any.
6. Exit the Group policy editor and reboot the computer.

Method 3: Using Registry settings if you have Windows 10 Home installed

If you are on Windows 10 Home edition, you can change the registry settings to enable PIN sign-in option for all users.

1. Open the Run dialog box by pressing the Windows key and the R key together.
2. Type Regedit and hit the Enter key.
3. When the Registry Editor opens, navigate to the following location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\PolicyManager\default\Settings\AllowSignInOptions.
4. In the right pane, double click on the DWORD entry named value set it to 1.

Regards,

Aditya Roy

Microsoft Community – Moderator

1. Go to Windows Settings -> Accounts -> Access Work or School.  The key setting is the "Work or School Account" with the colorful windows logo by it. Disconnect that. Don't touch the "Connected to whatever domain" setting.
2. Then click on "Sign-in Options".  Fingerprint and PIN are no longer greyed out. If it's still greyed out, then make sure "convenience PIN sign-in" is enabled.
3. Restart

4.Add the PIN, then the Fingerprint.

5. Update your windows
6. Go back to "Access Work or School" in Settings -> Accounts. Click Connect and Enter the user's email address and password.

Same here - none of these methods worked.

Same issue here.  It's driving me nuts.