Xbox 360 Wireless Receiver stopped working after updating to Windows 10 version 2004

Anonymous
2020-04-18T12:33:10+00:00

Hello. I just updated to Windows 10 version 2004 yesterday, and today the wireless receiver for the Xbox 360 controller stopped working. According to the Device Manager it has turned into an "Unknown Device" without any driver installed. I tried updating the driver using the one from the list (The "Let me pick from a list of available drivers on my computer" option), it said that it was installed successfully, but when I clicked "close" and went back to Device Manager, it is still an Unknown Device. I have rebooted the computer several times, still had the same issue. It seems like the only solution left is to go back to the previous version but it's going to take way too long. Does anybody else have this issue or know how to resolve this issue? Thank you!

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-04-19T15:56:55+00:00

    You're most welcome! I'm pleased you got it sorted out!

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  2. Anonymous
    2020-04-19T14:35:07+00:00

    THANK YOU SO MUCH! I can't believe this actually fixed my problem. You are a lifesaver!

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  3. Anonymous
    2020-04-19T14:34:30+00:00

    Thank you very much for your help, Neil. SteveBryk's solution fixed my problem, but still, thanks for your help!

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  4. Anonymous
    2020-04-19T02:31:09+00:00

    I have tried to install the 360 controller driver for the receiver and swap USB ports both on the front and back panel, but I am still having the same issue. One thing I did notice is that if I uninstall the driver completely and then scan for hardware changes, there'll be an exclamation point next to the Unknown device; but if I update it with the receiver driver afterward, the exclamation point turns into a question mark. Hopefully this is helpful. I have also tried the receiver on another PC running 1909, the driver installed just fine. So the receiver itself is functional.

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