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I received an email stating I am being charged $199.00 for windows defender can this be true or is it a scam?
[Original Title: window defender]
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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100% scam.
Windows defender comes free with Windows 10.
If you hover your mouse over any links you can then check them to see where they truly link too; I bet it isn’t Microsoft.
Have you received any strange phone calls purporting to be Microsoft/Windows techs stating you have a problem with Windows?
Just in case I would check with your bank or creating card provider to ensure this charge hasn’t been applied.
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That's definitely a phishing email, a scam.
Mark it as spam and delete it.
You might want to read: Protect yourself from phishing - Windows Help
ARQUINT, you're not an idiot; you're just kind and polite. I was convinced by the guy I spoke to to connect remotely to my computer but after the second guy told me to sign into my bank account, I became suspicious and refused to do it. I said I would instead write to Microsoft to raise a complaint about the charge for the Defender Firewall renewal. I've just submitted a report to Microsoft whose link was provided by someone somewhere in this chain.
OMG! I received an email yesterday and I called and he wanted me to go to my computer and he would walk me through my refund process. I was travelling and did not have time but I am thankful that I check this out because I was going to call them to figure it out.
What a bunch of crooks.
Yes i had the same thing happen. Long story short. I received an email from "microsoft upgrades" with an itemized list of charges totalling $600, including $160 'annual renewal' fee. I called the number and they said it is for Windows Defender antiviral software. I said I didn't purchase a subscription and I've never been charged for the existing software. Then they made me get out my laptop and go to some sketchy website. Wanted me to download a .exe file, which i refused to and ended the call.
