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I received an email stating I am being charged $199.00 for windows defender can this be true or is it a scam?
[Original Title: window defender]
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
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100% scam.
Windows defender comes free with Windows 10.
If you hover your mouse over any links you can then check them to see where they truly link too; I bet it isn’t Microsoft.
Have you received any strange phone calls purporting to be Microsoft/Windows techs stating you have a problem with Windows?
Just in case I would check with your bank or creating card provider to ensure this charge hasn’t been applied.
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That's definitely a phishing email, a scam.
Mark it as spam and delete it.
You might want to read: Protect yourself from phishing - Windows Help
Besides blocking the number, you may be able to file local police report. Not saying they would follow up on one individual report, but it could help them on a batch of such calls.
I also received the following email from ******@gmail.com. No links, just a phone number to call. I did not fall for it. Microsoft wouldn't do this without my permission and I'm willing to bet Microsoft doesn't have an email anything like that. I also checked online and see that others have reported the exact same email.
From Windows Defender>******@gmail.com
Dear Customer.
Thank you, for your order. This is your receipt make sure to save a copy for your records.
Your order has been downloaded through online update automatically
or any query contact
Customer support number +1(234)650-7411
Your order information:
Order number:
CSMA25663
Quantity :01
Description : NETWORK FIREWALL SECURITY
Price :$499
Total :$499
Product ID: 03426-OEM-5423456-0012410
Order date : AUGUST/07/2020
Shipping Method: Online
Payment Method : Credit/Debit card
Product Details: Auto download file
______________________________
Thank you for your recent purchase with us your bank statement will reflect the amount charged in next 6 business days.
If have any Dispute?
For refund or to make changes in your order, or if you have any question or suggestion please contact us +1 (234) 650-7411
Toll Free.
Please cancel the order within 24 hours or else your refund will take 45 business days.
I got the same email today. I called the number it gave and a middle eastern woman answered. She said she would be happy to cancel my virus protection. I asked her to wait until i verified the charge with Microsoft. She abruptly hung up on me.
The last sentence of the email was cut off of my screen shot.
"You can reach us on +1 877-402-9899
Regards,
Allen"
