Windows Defender Scam

Anonymous
2020-03-10T17:23:36+00:00

I received an email stating I am being charged $199.00 for windows defender can this be true or is it a scam?

[Original Title: window defender]

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Virginia M 42,075 Reputation points Independent Advisor
2020-03-10T17:27:37+00:00

100% scam.

Windows defender comes free with Windows 10.

If you hover your mouse over any links you can then check them to see where they truly link too; I bet it isn’t Microsoft.

Have you received any strange phone calls purporting to be Microsoft/Windows techs stating you have a problem with Windows?

Just in case I would check with your bank or creating card provider to ensure this charge hasn’t been applied.

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JuliaMarvin 22,810 Reputation points Volunteer Moderator
2020-03-10T17:28:17+00:00

That's definitely a phishing email, a scam.

Mark it as spam and delete it.

You might want to read: Protect yourself from phishing - Windows Help

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  1. Anonymous
    2020-09-02T15:15:18+00:00

    I recieved the same email this morning.I hope that there is someone that can do something about these scam emails.

    DEAR  CUSTOMER,

    We Thank you on the completion of your 4.3 year

    Windows Defender protection plan with SMR WEB

    We have charged you $499.00 for the 4.3 YEARS of subscription from your account.

    We tried to contact you on your register number for queries but could not get through.

    Deduction of amount will appear on your account within 26 hours if you have any question or wish to cancel the renewal please connect us on with in 1.2 days other wise it will be automatically renew the service and the amount will be deducted automatically after that we can't do anything and the amount will be not refundable.

    So please contact within given hour.

    Thank you

    SMR WEB

    .

    Finance Team

    Helpline number : +1  901-843-6518.

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  2. Anonymous
    2020-09-02T02:44:55+00:00

    Thank you for your detailed explanation.  I got the $399 email today, and in reading your story have been saved the frustration of calling the number and starting that ball rolling.  On one of the earlier posts there was mention of a reporting page so i think I'll look into that.  Just wanted to say thanks for saving me from such a headache.

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