Windows Defender Scam

Anonymous
2020-03-10T17:23:36+00:00

I received an email stating I am being charged $199.00 for windows defender can this be true or is it a scam?

[Original Title: window defender]

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Virginia M 42,075 Reputation points Independent Advisor
2020-03-10T17:27:37+00:00

100% scam.

Windows defender comes free with Windows 10.

If you hover your mouse over any links you can then check them to see where they truly link too; I bet it isn’t Microsoft.

Have you received any strange phone calls purporting to be Microsoft/Windows techs stating you have a problem with Windows?

Just in case I would check with your bank or creating card provider to ensure this charge hasn’t been applied.

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JuliaMarvin 22,810 Reputation points Volunteer Moderator
2020-03-10T17:28:17+00:00

That's definitely a phishing email, a scam.

Mark it as spam and delete it.

You might want to read: Protect yourself from phishing - Windows Help

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64 additional answers

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  1. Anonymous
    2020-11-17T03:36:37+00:00

    Interesting to see Msoft step in to merge another thread on basically the same spam nightmare.

    Msoft has done little to go after these scum. They certainly have the resources to investigate and  bring these various crooks to justice. They are using their its name and misrepresenting a 

    good company.

    I've been monitoring this thread for six months and all they have done is occasionally chimed in, like merging this thread with another. Or, maybe they have? And won't give us users a report.

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  2. bhringer-9380 4,350 Reputation points Volunteer Moderator
    2020-11-17T02:00:59+00:00

    Hi Stacey,

    I split and merged your post with the larger thread regarding this scam.

    Good call on your part.

    ~bhringer

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  3. Anonymous
    2020-11-17T01:57:54+00:00

    Split from this thread.

    Don't know if this is the right area, but I see from pervious post this is spam.  This is an email I got the other day. NO I have not called the # or replied.  

    Microsoft Account<br><br><br> <br><br><br><br><br>Order Confirmation
    BILLED TO<br><br><br>Customer ID - 112562829<br><br><br>Email Address - @gmail.com<br><br><br>Registered Number - +1 XXX-XXX-XXXX
    Invoice <br> <br>
    DESCRIPTION UNIT COST QUANTITY AMOUNT
    INVOICE NUMBER<br><br><br>WIN48974984-16960<br><br><br><br><br><br>DATE OF ISSUE<br><br><br>November 13, 2020 Windows Defender Advanced Threat Protection Firewall & Network Protection (One Year Subscription) $299.99 1 $299.99
    SUBTOTAL $299.99
    DISCOUNT $0
    INVOICE TOTAL<br><br><br>     $299.99
    Payment Status – SUCCESSFULLY PAID<br><br><br>(You have 24hrs for refund this charges)<br><br><br><br><br><br>TERMS<br><br><br>If You Have any queries related this<br><br><br>Invoice call to our help line number<br><br><br>+1 877-297-xxxx (Toll Free).<br><br><br> <br><br><br><br><br>Thanks<br><br><br>Microsoft Account Team<br><br><br> <br><br>

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