Windows Defender Scam

Anonymous
2020-03-10T17:23:36+00:00

I received an email stating I am being charged $199.00 for windows defender can this be true or is it a scam?

[Original Title: window defender]

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Virginia M 42,075 Reputation points Independent Advisor
2020-03-10T17:27:37+00:00

100% scam.

Windows defender comes free with Windows 10.

If you hover your mouse over any links you can then check them to see where they truly link too; I bet it isn’t Microsoft.

Have you received any strange phone calls purporting to be Microsoft/Windows techs stating you have a problem with Windows?

Just in case I would check with your bank or creating card provider to ensure this charge hasn’t been applied.

Was this answer helpful?

500+ people found this answer helpful.
0 comments No comments
Answer accepted by question author
JuliaMarvin 22,810 Reputation points Volunteer Moderator
2020-03-10T17:28:17+00:00

That's definitely a phishing email, a scam.

Mark it as spam and delete it.

You might want to read: Protect yourself from phishing - Windows Help

Was this answer helpful?

300+ people found this answer helpful.
0 comments No comments

64 additional answers

Sort by: Newest
  1. Anonymous
    2020-06-06T16:42:18+00:00

    Mortgagecoach,

    good job.

    The phone numbers especially could assist in nailing these scammers. I wish MS or some law enforcement would acknowledge they got our postings and are working on it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-06-06T11:46:17+00:00

    Got a phone call, (local number), and an email telling me they are charging my account, (which account that is, who knows), $389.99 to keep Defender turned on for 5 years. I told them they were a scam, and at that point the guy on the other end got quite upset. I hung up.

    From: Internet Security Pro LLC (****@internetsecuritypro.xyz)**

    PRODUCT QUANTITY PLAN PRICE(USD)

    TREND INTERNET SECURITY

    01

    5 YEAR MAXIMUM SECURITY FOR 3 DEVICES

    $389.99

    GRAND TOTAL: $ 389.99

    AMOUNT IN WORDS: three hundred eighty nine and ninety nine cents.

    FOR ANY QUERIES ABOUT BILLING OR SUPPORT YOU CAN CALL US ON 855-945-3169 / 213-973-1073. IF YOU WANT TO CANCEL IT . TO GET THE REFUND WITHIN 24 HOURS YOU NEED TO CANCEL OTHERWISE IT WILL CHARGE SUCCESSFULLY.

    DECLARATION:

    This is an automatically generated message to confirm receipt of your order from our server.you do not reply this E-MAIL call us on that number which is mention above….

    WE ARE HAPPY TO DELIVER YOUR ORDER

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-06-04T18:58:59+00:00

    Since Windows includes Defender as part of the operating system, there is no separate fees or charges.

    i’d say it’s a scam.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments