Windows Defender Scam

Anonymous
2020-03-10T17:23:36+00:00

I received an email stating I am being charged $199.00 for windows defender can this be true or is it a scam?

[Original Title: window defender]

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Virginia M 42,075 Reputation points Independent Advisor
2020-03-10T17:27:37+00:00

100% scam.

Windows defender comes free with Windows 10.

If you hover your mouse over any links you can then check them to see where they truly link too; I bet it isn’t Microsoft.

Have you received any strange phone calls purporting to be Microsoft/Windows techs stating you have a problem with Windows?

Just in case I would check with your bank or creating card provider to ensure this charge hasn’t been applied.

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JuliaMarvin 22,810 Reputation points Volunteer Moderator
2020-03-10T17:28:17+00:00

That's definitely a phishing email, a scam.

Mark it as spam and delete it.

You might want to read: Protect yourself from phishing - Windows Help

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64 additional answers

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  1. Anonymous
    2020-08-08T11:38:51+00:00

    I also received the following email from ******@gmail.com. No links, just a phone number to call. I did not fall for it.  Microsoft wouldn't do this without my permission and I'm willing to bet Microsoft doesn't have an email anything like that. I also checked online and see that others have reported the exact same email.

    From Windows Defender>******@gmail.com

    Dear Customer.

    Thank you, for your order. This is your receipt make sure to save a copy for your records.

    Your order has been downloaded through online update automatically

    or any query contact

    Customer support number +1(234)650-7411

    Your order information:

    Order number:

    CSMA25663

    Quantity           :01

    Description      : NETWORK FIREWALL SECURITY

    Price                :$499

    Total                :$499

    Product ID: 03426-OEM-5423456-0012410

    Order date : AUGUST/07/2020

    Shipping Method: Online

    Payment Method : Credit/Debit card

    Product Details: Auto download file

    ______________________________

    Thank you for your recent purchase with us your bank statement will reflect the amount charged in next 6 business days.

    If have any Dispute?


     For refund or to make changes in your order, or if you have any question or suggestion please contact us +1 (234) 650-7411

    Toll Free.

    Please cancel the order within 24 hours or else your refund will take 45 business days.

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  2. Anonymous
    2020-08-01T13:49:52+00:00

    Good Morning; I'm not sure who suppose to get this; but I've been getting emails, saying I ordered Windows Defender Advanced Threat Protection for 2 yrs. @ $299.99...and I DID NOT! How do I check if someone has hacked my Windows acct? Judy E Smith

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  3. Anonymous
    2020-07-24T21:23:35+00:00

    I received several calls from the following number 833-320-9885 out of Washington DC. I could hear arguing in background noise as it sounded like a call center. The person and voices in background had a chinese or asian tone in their voices. They wanted to send me an opt out form to my e mail to fill out if I did not want them to charge me $299 on my account. I asked what account and they said microsoft account. This is a scam and I turned number into the FCC complaint department. They are phishing for information and may not have anything. I am assuming the scam is chinese based by china itself. Hell, They gave us Covid and now they are trying to steal our money along with our lives.

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