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I received an email stating I am being charged $199.00 for windows defender can this be true or is it a scam?
[Original Title: window defender]
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 18%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
100% scam.
Windows defender comes free with Windows 10.
If you hover your mouse over any links you can then check them to see where they truly link too; I bet it isn’t Microsoft.
Have you received any strange phone calls purporting to be Microsoft/Windows techs stating you have a problem with Windows?
Just in case I would check with your bank or creating card provider to ensure this charge hasn’t been applied.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
That's definitely a phishing email, a scam.
Mark it as spam and delete it.
You might want to read: Protect yourself from phishing - Windows Help
I got the same calls and voicemails! I saved the recording.
I got the same email today. I called the number it gave and a middle eastern woman answered. She said she would be happy to cancel my virus protection. I asked her to wait until i verified the charge with Microsoft. She abruptly hung up on me.
The last sentence of the email was cut off of my screen shot.
"You can reach us on +1 877-402-9899
Regards,
Allen"
Besides blocking the number, you may be able to file local police report. Not saying they would follow up on one individual report, but it could help them on a batch of such calls.
