Fool me once, shame on you; fool me twice, shame on me.
Time to cut my losses?
TLDR : I needed TWO surfaces to help me out here - one to "sacrifice". I got to Smh and LOL at the same time at the state of things now..
Let me tell you some facts :
-I purchased a Surface Pro 3 when it released which started having expanding-battery issues after 2-3 years - MS refused to help as it was out of warranty - this was a device I'd paid well over £1000 for for study and work purposes and one that I expected to last many many years. It came with Windows 7 so I had control of whether to update or not.
-fast forward to 2019. I decided to give the surface another chance and got a Surface Go. It comes with Windows 10. I needed to avoid my past mistake so I bought TWO surface Go's. Yesterday, one of them updated and I now get the 0xc0000098 error cannot repair or reset the machine to get past this. [ As a result I have delayed the update on the second surface GO .....phew - that was close!!! ]
- I have been an MS fan since forever but something changed this past decade. Citing "security" we are getting updates that are costing users their productivity, finances and any memories they may have saved on their devices such as photos.
I understand that updates are required but there needs to be more power to users to disable these completely - they purchased the device so they should have the choice to enable/disable these.
Anyhow, will there be a fix for my problem? I'd hope so. [I'll probably have to end up reinstalling windows - not looking forward to it]
Will there be any refund for a device that's broken and out of warranty? Probably not.
I am very very disappointed in what is happening at the moment and that a update that I did not ask for has rendered my expensive device useless.
Edit : recovered my Surface Go at the expense of my files and about a day's worth of my time out of my weekend.