Cumulative Updates - March 10th 2020

Hello, Ruth.  With all the problems folks are having with these updates, I have mine paused-at least for as long as they will let me pause them.  I am wondering if I should just take my computer down to where I bought it, and let them install the updates?  The guys there are far more computer savvy than I am.  I have never had any problems with them in the past.  They were able to retrieve my files when the God-awful, Octobre 2018 updates did damage.  These folks would know which ones to install first, so that I do not lose everything again, and so that nothing gets broken-again!  Or, as Lana has said below, maybe contacting Microsoft directly would help, as well?  I do not mind updates, but not when "the cure is worse than the disease"-as the saying goes.

Well, again, some manufacturers seem to be more closely involved with update problems than others. I have not seen a Microsoft Store popup ever. What does it say?

As for the Update. Try installing it directly from the Microsoft Catalog instead of through the automatic updates...that can often get one past the issue. https://www.catalog.update.microsoft.com/Search.aspx?q=KB4551762

But if you look at a history of updates....whether it be the Cumulative Updates with Windows 10 or the Service Packs we used to get with Windows XP and on up until 10 came out...certain manufacturers (many pf them located in China---Lenovo, Acer, etc) are famous for having issues.  This MAY have something to do with a lot of the proprietary spyware that was factory installed on several models or may not. The problems were (and continue to be) real.

https://support.lenovo.com/us/en/solutions/ht509394

https://community.acer.com/en/discussion/569625/aspire-es-15-no-cumulative-updates-will-install

Those are a couple of examples to better show where the problems lie in MOST cases.

You can check your own manufacturer's support website for help with updates too, you know.

The people who actually built your device may be better qualified to help you than someone who may be completely unfamiliar with the eccentricities of your make and model.

I know this is not the latest in the multiple posts.  I want to say thank you to Ruth2340 for this advice and to others in the Microsoft Community.  I contacted a Microsoft Advisor who sent me the link to download the latest Windows 10 version.   As suggested, I disabled my anti-virus before downloading it  The download and Install took 2 hours.  Then the restart took another half hour.   It worked!   

Thanks everyone,  How can I stop getting emails from the Microsoft Community?

Thank You, Cassandra.

Most these people do not understand that this site is not monitored by Microsoft.  It is for Consumers and a lot of do it your self.

I paused my Updates after reading for a couple weeks, then realized that possibly I would not have a problem because I use Windows Defender, Microsoft Malware and Firewall, so I took it off pause, checked for Updates.  Got the Cumulative Framework one first, installed it, then restarted, then Checked for Updates again and got the 1909.  I already had the 1903 installed last year.  I had not one single issue downloading and installing that Feature 1909 Update, and it only took maybe 10 minutes.  My Lap Top will be 10 years old in December and since I went with all Microsoft, I have had no issues, no virus, no problems.  

I will stick with Microsoft.