Cumulative Updates - March 10th 2020

Dear Microsoft team,

I usually appreciate your endeavor to improve and update, however these are not normal times. Due to covid-19, computers have become essential for work, school and food orders. In light of that, would you please consider minimizing those mandatory updates? Focusing only on the bare minimum that's absolutely essential to security?

My family uses 4 windows computers, and this is the 3rd (!) time I've had to re-install windows in the recent weeks, after faulty "updates" that conflicted with network drivers, sound drivers, and most recently MS store. It won't even work with "keep your files" - it forced a clean installation. I assume I'm not the only one experiencing this disruption and stress, and it's possibly worse for people who are not technologically inclined, and used to rely on technicians - which you can't access during isolation.

Thanks for your consideration

Hi 

Microsoft don't follow this forum. You need to contact one of their support workers separate to this forum like I did. If you read my last comment from yesterday you will see I have passed the issues from this forum to the. If your computers are working okay, suggest you pause updates for a while.

following this (apparently faulty) update:

1. On one of my computers, some MS store apps stopped working, and any attempt to re-load gets stuck
2. Following that, I wanted to re-install windows (prepare an installation media from another computer), but the media creation tool hangs at 0%.

Please help.

Dear Microsoft team,

I usually appreciate your endeavor to improve and update, however these are not normal times. Due to covid-19, computers have become essential for work, school and food orders. In light of that, would you please consider minimizing those mandatory updates? Focusing only on the bare minimum that's absolutely essential to security?

My family uses 4 windows computers, and this is the 3rd (!) time I've had to re-install windows in the recent weeks, after faulty "updates" that conflicted with network drivers, sound drivers, and most recently MS store. It won't even work with "keep your files" - it forced a clean installation. I assume I'm not the only one experiencing this disruption and stress, and it's possibly worse for people who are not technologically inclined, and used to rely on technicians - which you can't access during isolation.

Thanks for your consideration

Using online tech support now, will update how it goes

Well several hours later and no further forward. The support agent was really good and I felt more sorry for her not being able to get it installed than my own disappointment. Tried every means including the clean install method to no avail.  I did refer her over to this forum which  she had a good look through. She is filing a report with the Tech team to see if there is a bug somewhere and advises a fix if issued will go out with next updates. I did have option of reinstalling Windows but said I would leave it for now to see if MS can resolve it otherwise I can reinstall at a later date.

Hi Kent,

AMD has a patent on 64 bit architecture so X64 is also called AMD64. The update would not be applicable if you are running 1809 or earlier releases.