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My headphone and mic jacks on my pc do not work and I have been trying for hours to get my on board sound working. I got the realtek drivers from my board manufacturer and every time I install them I get (Code 10 : Device cannot start.) I have tried updating and I have the newest driver so I am entirely stuck here.
I have tried many different realtek drivers and none work, not even the one supplied by the manufacturer so I would really appreciate if anyone could walk me through how to actually get my sound working.
I have a Z390 Phantom Gaming 4 board and Intel i5 9600K chip.
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The 2 audio devices in system devices say they are on PCI bus 0 and 1 respectively. When I disable the 0 one, nothing happens. When I disable the device on bus 1, the hd audio device in sound video and game controllers disappears so that one must be linked to it. The one on 0 I have no idea.
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Delete the HD Audio Device in the Sound Video and Game Controller.
The 2 HD Audio Device in the system devices, use device manager to find out if they are the realtek devices and install via device manager. Then run the motherboard audio driver installation setup.exe again.
Okay I tried powering off, unplugging, holding power button for 60 seconds. Nothing happened. I also tried uninstalling the hdmi audio that keeps reinstalling itself and then switching to an old monitor with only VGA and no speakers. So It should not be getting confused, however the "High definition audio device" that doesn't work keeps reinstalling.
There are also TWO audio controllers in system devices. All of these are constantly reinstalling, even if I uninstall they immediately reappear. I just want to use my realtek driver and for the life of me cannot get it to install!
I have not but I shall. Thanks for the tip.
Have you try the pressing the power off for 60 second trick?
