(1) Sorry to hear the problem remains unresolved. I guess I'm leaning toward a chip failure too. I would upgrade the BIOS, if it has reverted to an earlier version. Your site has version 4.40 dated 2020/1/2. I would rather you get this to work too. Are there hardware tests in your BIOS that I didn't see in the User Manual?
(2) Here is the Steinberg CI1 site...
https://www.steinberg.net/en/support/downloads_hardware/downloads_ci1.html
Steinberg CI1
Ensure you have the latest driver which is version 2.0.3. What is your gaming headset make & model? Looking at the Steinberg CI1 Operation Manual, it looks like you'd need a headphone mic splitter such as one of these...
https://www.amazon.com/slp/headphone-mic-splitter/ceuun2nq7wpk4e9
Amazon's headphone mic splitters
Good luck, & keep us informed.