Disable Touch Pad on HP Laptop running Windows 10.

Anonymous
2020-02-01T18:31:02+00:00

I can no longer disable Touchpad (Synaptics SMBus Touchpad) on HP laptop with windows 10. Typical Disabling Driver options through Device control panel are not available. Disable driver options are grayed out. Are there other ways to disable the touch pad? Key strokes shortcuts, etc.?

Latest updates installed. Tried to uninstall touchpad but it just reinstalles automatically upon restart.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-02-02T13:15:38+00:00

    Have you tried the setting in the 'Touchpad' tab by clicking Settings > Devices > Touchpad, Additional settings? (Or maybe available in Settings > Devices > Mouse, Additional Mouseoptions?)

    Then put a checkmark in the box with 'Disable internal pointing device when external USB pointing device is attached' in the 'Touchpad' tab and click Apply, OK.

    (And if you meant that the Touchpad can be really disabled always by pressing the Disable button.)

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  2. Anonymous
    2020-02-01T20:42:09+00:00

    My windows 10 version is 1903 and the intowindows.com downloads did not resolve my issue. Still can not disable touchpad. Disable driver option is still grayed out.

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  3. Anonymous
    2020-02-01T18:36:32+00:00

    Hello, I’m Virginia an independent advisor with 20 years of expertise in fixing my own & friends’ PC problems.

    Which Windows version are you running - 1809, 1903 or 1909?

    I had to do this to get back the option to disable the touchpad:

    https://www.intowindows.com/enable-precision-to...

    This adds extra settings within settings>devices>touchpad where you can turn off the touchpad when a mouse is connected.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products).

    Please do not download any repair tool which may be offered by this site other than the ones I mention/recommend.

    Thoroughly research any product which is mentioned here before you decide to download and install it.

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  4. Anonymous
    2020-02-07T01:36:38+00:00

    Did you search the "synaptics touchpad" in the Microsoft Store and then you try to installed it?

    Or did the "synaptics touchpad" app was already in the pending installation queue and failed to install?

    You need to answer this question.

    You are in no man's land. The legacy GUI to control the touchpad has been REMOVED and the new GUI now resides in the Microsoft Store app that you cannot install. The app's GUI on a HP laptop looks like this.

    Microsoft forced all hardware manufacturers to adopt this new driver system because it is easier for Microsoft to test only the small driver quickly. Microsoft also made it next to impossible for end users like you to go back to legacy drivers. Don't even try and ask for magical solutions (like Time Lady's solution). You cannot roll back to old drivers. You cannot install old drivers over this new driver. System Restore will not work. None of the easy solutions work, period.

    You need to contact HP and tell them the precisely if the scenario you are facing is question number 1 or number 2 above. Tell them it is the new DCH driver and UWP (Universal Windows Platform app called Synaptics TouchPad app from the Microsoft Store).

    https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Chiral-scrolling-disabled-in-TouchPad-driver-update/td-p/7372028

    I know precisely the reasons behind both scenarios because Realtek has been offering their version of the "app" for their audio driver since June 2018. This is not something new. There has been a 18 month of complete chaos in the Realtek world. There are tech forum discussions about the Realtek app that spans over hundreds of pages long. No magical solutions, period.

    https://www.onmsft.com/news/official-realtek-app-spotted-in-the-windows-10-microsoft-store

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  5. Anonymous
    2020-02-01T21:38:03+00:00

    and settings for the touchpad

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