2020-02 Updates KB4524244 Locks Up My Computer and Fails Install

Anonymous
2020-02-12T01:43:44+00:00

I received the Patch Tuesday releases today.  KB4532693, KB4537759 and KB4538674 dropped in the first wave and all installed successfully.  On a subsequent "Check for Updates"  KB4524244 downloaded and installed but on the reboot, it rebooted the first time but froze hard on the second re-boot with Step 2 information and a frozen spinner on my screen, no keyboard or any access.  After about 15 mins I finally forced the system down.  On the reboot, my Secure Boot flagged me that the keys were corrupted.  I was able to get those repaired and reboot into the system.  I rebooted a couple more times but no updates attempted to install.  On a third "Check for updates, the same (KB4524244) update attempted to download but freezes the system at 94% on the download.  Again freezes hard requiring a hard re-set.  I tried flushing the Software Distribution cache but get the same results.

FYI:  I am running Windows defender with VBS (Credential Guard and Hypervisor enforced Code Integrity on an HP EliteDesk 705 G4 MT with a AMD Ryzen 5 PRO 2400G with Radeon Vega Graphics.  I also have a similar set up running on an HP laptop (Intel i5), but the update installed fine on it.

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Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-02-17T03:41:18+00:00

    (1) When you press F1 on that screenshot, it tries to go to a Recovery Partition. It won't be there, if you chose to delete it at the end of making your USB Recovery drive.

    (2) I think the 1903 USB Recovery drive should boot & work. Plug it in, turn on the computer, & try PF12 at the Lenovo logo. You may have to press & hold it. Or maybe you have to repeatedly press/release it. When at the Boot Menu screen, select the UEFI option, if two are offered for the USB drive.

    (3) If that fails to boot, make & try Installation media. See whether you can get to its Recovery Environment.

    I am locked out of my computer laptop there is no way I can get in I tried and tried can you please help me get back into my

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  2. Anonymous
    2020-02-17T03:44:39+00:00

    This morning I tried to get in my computer.pc screen is on and it says enter password said it will not take my password does anyone have any solution

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  3. Anonymous
    2020-02-17T05:11:55+00:00

    Did you just take that problematic update KB4524244?

    It may or may not be the cause of a sign-in problem -- Microsoft just doesn't say what it causes besides "issues". But I would uninstall it as soon as possible. I just uninstalled mine over stuff showing up in Reliability Monitor. Microsoft is working on a new one anyway. It doesn't ask for a reboot after uninstall, but I plan to do one soon anyway.

    Look this over, & post back any further question...

    https://support.microsoft.com/en-us/help/12429/microsoft-account-cant-sign-in

    When you can't sign in to your Microsoft account

    There are many threads on sign-in problems that aren't pretty, like this one...

    https://answers.microsoft.com/en-us/windows/forum/all/microsoft-account-sign-in-problems-windows-10/945640a4-35da-4bbd-8af5-8e5b05dac58a

    Microsoft Account sign in problems Windows 10

    Maybe post into that one.

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  4. Anonymous
    2020-02-17T13:13:41+00:00

    PCR,

    I tried the suggestion to press F12 at the Lenovo logo.  I tried to both tapping, press and hold, etc.  I get the same message I get from pressing F1 on the Recovery screen.  I get a message that says "to interrupt normal startup press enter."  When I press enter nothing happens and if I let this run it just loops back to the original recovery screen that I posted the photo of.

    I appreciate your suggestions so if you have any other ideas I'm all ears.

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  5. Anonymous
    2020-02-17T18:20:08+00:00

    Greg, I'm not real tech savvy so some of what you suggest is greek to me.  Here is what I'm experiencing.  According to the update history, my updates have been crashing since August.  On February 11 an update was initiated.   It ran up to 61% completed and stayed there for six hours.  I finally shut to computer off and Windows undid the change.  Then yesterday (February, 16) another update was initiated at 9:00PM, at 11:00PM it was at 91%.  I let it run all night.  At 7:00AM this morning, it was still at 91%.  I again shut off the computer and the changes where uninstalled.  Okay, if I try to follow all the steps, will this help my situation or should I just reinstall Windows 10 and hope for the best?

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