2020-02 Updates KB4524244 Locks Up My Computer and Fails Install

Anonymous
2020-02-12T01:43:44+00:00

I received the Patch Tuesday releases today.  KB4532693, KB4537759 and KB4538674 dropped in the first wave and all installed successfully.  On a subsequent "Check for Updates"  KB4524244 downloaded and installed but on the reboot, it rebooted the first time but froze hard on the second re-boot with Step 2 information and a frozen spinner on my screen, no keyboard or any access.  After about 15 mins I finally forced the system down.  On the reboot, my Secure Boot flagged me that the keys were corrupted.  I was able to get those repaired and reboot into the system.  I rebooted a couple more times but no updates attempted to install.  On a third "Check for updates, the same (KB4524244) update attempted to download but freezes the system at 94% on the download.  Again freezes hard requiring a hard re-set.  I tried flushing the Software Distribution cache but get the same results.

FYI:  I am running Windows defender with VBS (Credential Guard and Hypervisor enforced Code Integrity on an HP EliteDesk 705 G4 MT with a AMD Ryzen 5 PRO 2400G with Radeon Vega Graphics.  I also have a similar set up running on an HP laptop (Intel i5), but the update installed fine on it.

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Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-03-01T15:38:17+00:00

    That is sad to hear. I'd likely toss it too in your shoes. And I guess my day will come. There is always a thread like this where computers bite the dust after a quality update, not to mention the feature updates. And the "quality" updates keep coming.

    What is the laptop's make & model number? That can be Googled for its site. Does the manufacturer support it for Win 10, or did it stop at an older version? There may be a critical BIOS update there to make it compatible with these latest updates. Current BIOS version is in MSInfo32 (type into the Search bar).

    Its an Asus TP410U , supported for Win10. Actually it just started working again after about 10 attempts but still has boot system corruption. At my wits end on what to do. It was only purchased about 3 yrs ago. And it looks like MS is taking no responsibility for this series of bad updates. Considering Apple or a Chromebook for laptop because I still have one functional PC that somehow has stayed running.

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  3. Anonymous
    2020-03-01T14:56:21+00:00

    That is sad to hear. I'd likely toss it too in your shoes. And I guess my day will come. There is always a thread like this where computers bite the dust after a quality update, not to mention the feature updates. And the "quality" updates keep coming.

    What is the laptop's make & model number? That can be Googled for its site. Does the manufacturer support it for Win 10, or did it stop at an older version? There may be a critical BIOS update there to make it compatible with these latest updates. Current BIOS version is in MSInfo32 (type into the Search bar).

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  4. Anonymous
    2020-03-01T13:47:19+00:00

    I was able to use my laptop but it crashed repeatedly over the past week. Did a reset last night. It booted up this morning and I got into IE , Google and a few other sites then the new updates must have taken hold. It had worked for an hour and then bluescreened. Microsoft needs to fire whoever did the coding on the latest updates. They don’t know what they are doing and how many lives they have disrupted . My laptop is hitting the trash.

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  5. Anonymous
    2020-02-29T06:57:11+00:00

    Well, I like the Windows version of system image backup (WSIB). It always makes its image well in 15/so minutes. That one time I needed to restore an image, it worked quick & well, & this computer is still running on it. I think WSIB's demise has come & gone. It was gone in Win 8 & resurrected in Win 8.1.

    In case it should go again, I also make an image with DiscWizard which I mentioned above. I make it after each new Windows version (feature update) comes in. DiscWizard only puts its Bootable Media (to recover an image) onto a CD/DVD. And when booted, it requires a real mouse to operate (not a touchpad). Plenty of instructions come with DiscWizard, though some of it is scary. I'm not quite sure it will restore the MSR partition or whether it expects me to do it myself, for instance. Lucky WSIB worked. But DiscWizard was making its images smaller & faster than WSIB.

    (1) You need an external hard drive to hold your images. A 2 TB hard drive will never fill. WSIB cannot use a flash drive for that.

    (2) You need at least an 8 GB USB flash drive to hold the recovery environment. Or you could put it to a DVD, i.e., the Repair Disc that WSIB mentions at the end. But the flash drive is better. You ask Cortana for "Recovery Drive" to make one. This has to be renewed after each new feature update (new Windows version) comes in because it may have updated tools. The renewed one should work for older images as well as new ones.

    (3) Once you've got those two, make the image like I said above: "START, Settings, Update & Security, Backup, Go to backup & Restore (Win 7), Create a system image".

    (4) When that is done, there will be a folder on the external HDD named WindowsImageBackup. Inside that folder is a folder with the name of your computer. Mine is PCRsComputer. Rename it, so that the next image made won't mix in with it. I like to keep the 3 latest ones & to know what they are. You'll get a requestor about permissions, but just click "Continue".

    (5) So now you've got your first image. Read through those two articles I posted to see the screens that will show up when you try to restore one...

    https://answers.microsoft.com/en-us/windows/forum/windows_10-update/how-to-restore-a-windows-10-system-image-to-an/e20992ca-5641-4f7c-bb09-3895d0732162

    How to restore a Windows 10 system image to an existing or larger storage device

    https://www.winhelp.us/restore-a-system-image-in-windows-7.html

    Restore a System Image Backup in Windows 7, 8, 8.1 and 10

    Plug in the external HDD. Plug in your Recovery Drive, & boot to it. Do a dry run of "Troubleshoot > Advanced Options > System Image Recovery". Just don't go past the final chance to CANCEL shown in those articles.

    Post back with the outcome &/or any further question.

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