2020-02 Updates KB4524244 Locks Up My Computer and Fails Install

Anonymous
2020-02-12T01:43:44+00:00

I received the Patch Tuesday releases today.  KB4532693, KB4537759 and KB4538674 dropped in the first wave and all installed successfully.  On a subsequent "Check for Updates"  KB4524244 downloaded and installed but on the reboot, it rebooted the first time but froze hard on the second re-boot with Step 2 information and a frozen spinner on my screen, no keyboard or any access.  After about 15 mins I finally forced the system down.  On the reboot, my Secure Boot flagged me that the keys were corrupted.  I was able to get those repaired and reboot into the system.  I rebooted a couple more times but no updates attempted to install.  On a third "Check for updates, the same (KB4524244) update attempted to download but freezes the system at 94% on the download.  Again freezes hard requiring a hard re-set.  I tried flushing the Software Distribution cache but get the same results.

FYI:  I am running Windows defender with VBS (Credential Guard and Hypervisor enforced Code Integrity on an HP EliteDesk 705 G4 MT with a AMD Ryzen 5 PRO 2400G with Radeon Vega Graphics.  I also have a similar set up running on an HP laptop (Intel i5), but the update installed fine on it.

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Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-03-05T12:17:46+00:00

    If the latest updates keep locking the machine so you can't even GET to windows 10, how is this a solution?

    I have an AMD rig and the latest Windows updates give me something worse than the  Blue Screen of Death--a black screen where the bottom 1/5th is dark grey.  I had struggle to get into safe mode.

    Then I had to roll back windows to an earlier set point.  That worked until the auto updater  INSISTED on rescheduling the same d*** updates without an option to opt out.  This morning my machine is back in the same mess it was (this is my laptop I'm using).

    I've just uninstalled the Quality Updates to no avail and now and going through the routine of powering down and up 3 x to try getting rid of the other Updates.

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  2. Anonymous
    2020-03-03T04:32:37+00:00

    Did you mean to thank me? You are welcome.

    Glad to hear yours is insured by Best Buy. Yes, let us know the outcome. If possible, tell us what they say caused the problem & what they did to solve it. Good luck.

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  3. Anonymous
    2020-03-03T03:31:54+00:00

    Thank you so much 👍

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  5. Anonymous
    2020-03-03T03:28:15+00:00

    Thanks for all the info. We bought it at Best Buy and covered it with insurance. We have an appt with their Geek Squad tomorrow at noon. I’ll let you know what happens 🤞

    Good luck with yours 😊

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