2020-02 Updates KB4524244 Locks Up My Computer and Fails Install

Anonymous
2020-02-12T01:43:44+00:00

I received the Patch Tuesday releases today.  KB4532693, KB4537759 and KB4538674 dropped in the first wave and all installed successfully.  On a subsequent "Check for Updates"  KB4524244 downloaded and installed but on the reboot, it rebooted the first time but froze hard on the second re-boot with Step 2 information and a frozen spinner on my screen, no keyboard or any access.  After about 15 mins I finally forced the system down.  On the reboot, my Secure Boot flagged me that the keys were corrupted.  I was able to get those repaired and reboot into the system.  I rebooted a couple more times but no updates attempted to install.  On a third "Check for updates, the same (KB4524244) update attempted to download but freezes the system at 94% on the download.  Again freezes hard requiring a hard re-set.  I tried flushing the Software Distribution cache but get the same results.

FYI:  I am running Windows defender with VBS (Credential Guard and Hypervisor enforced Code Integrity on an HP EliteDesk 705 G4 MT with a AMD Ryzen 5 PRO 2400G with Radeon Vega Graphics.  I also have a similar set up running on an HP laptop (Intel i5), but the update installed fine on it.

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Windows for home | Windows 10 | Windows update

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  3. Anonymous
    2020-03-05T19:14:30+00:00

    Good luck with that.  My RAID drives are fine--nothing wrong with them, just got too full. 

    But a couple of people have tersely replied "Windows Media Player"  whatever that means.

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  4. Anonymous
    2020-03-05T16:11:18+00:00

    We took the computer in. They ran diagnostics and the result was a failed Bios hard drive. They said all the reboots etc connected with Windows 10 update probably weakened an already weak hard drive. We purchased a nice battery back up to hopefully save it from power surges and outages. Bought a new hard drive. After a little research, we went with Samsung. Apple uses a lot of their products. So, must be good. I hope. We pick up computer tomorrow and soon I start their free classes on computers. Good luck with things.

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  5. Anonymous
    2020-03-05T16:02:07+00:00

    Hi there,

    Finally took my computer in to be diagnosed and fixed. It all started with Windows 10 update. They said the hard drive was fried 😢

    Something with Bios etc. The hard drive was probably going anyway. I’m not a computer genius. We bought a nice battery back up to hopefully save the computer etc from power outages and power surges. They said all the re-boots probably weakened an already compromised hard drive. So, 150.00 plus later...we’re ok. 

    We pick it up tomorrow.

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