2020-02 Updates KB4524244 Locks Up My Computer and Fails Install

Anonymous
2020-02-12T01:43:44+00:00

I received the Patch Tuesday releases today.  KB4532693, KB4537759 and KB4538674 dropped in the first wave and all installed successfully.  On a subsequent "Check for Updates"  KB4524244 downloaded and installed but on the reboot, it rebooted the first time but froze hard on the second re-boot with Step 2 information and a frozen spinner on my screen, no keyboard or any access.  After about 15 mins I finally forced the system down.  On the reboot, my Secure Boot flagged me that the keys were corrupted.  I was able to get those repaired and reboot into the system.  I rebooted a couple more times but no updates attempted to install.  On a third "Check for updates, the same (KB4524244) update attempted to download but freezes the system at 94% on the download.  Again freezes hard requiring a hard re-set.  I tried flushing the Software Distribution cache but get the same results.

FYI:  I am running Windows defender with VBS (Credential Guard and Hypervisor enforced Code Integrity on an HP EliteDesk 705 G4 MT with a AMD Ryzen 5 PRO 2400G with Radeon Vega Graphics.  I also have a similar set up running on an HP laptop (Intel i5), but the update installed fine on it.

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Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-02-13T15:51:42+00:00

    I also have the same problem here with macbook pro and bootcamp.

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  3. Anonymous
    2020-02-13T13:09:03+00:00

    Same problem here with macbook pro and bootcamp.

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  4. Anonymous
    2020-02-13T11:45:15+00:00

    Well based on all the quick responses sounds like I am not alone.

    For me I think it best to wait this out and see if it gets resolved upstream.  I am blocking the update.  I would caution anyone reading this about trying to turn off Sure Start and trying if you have already failed the initial install, unless maybe all you have dabbled with in the BIOS settings is turning  Sure Start on and off.

    Thanks for all of the feedback.

    Hi, Xipit.

    Your approach is the correct approach.

     This is one of those cases where efforts placed in using Windows Troubleshooting tools, resetting/repairing Windows Updates, renaming SoftwareDistribution, and/or manual KB installation has little value.

    Blocking it at this time is the best route.

    ....winston natoli

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  5. Anonymous
    2020-02-13T08:59:38+00:00

    I have the same problem with all HP machines (Elitebook 755 G5) with AMD Processor.

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