2020-02 Updates KB4524244 Locks Up My Computer and Fails Install

Anonymous
2020-02-12T01:43:44+00:00

I received the Patch Tuesday releases today.  KB4532693, KB4537759 and KB4538674 dropped in the first wave and all installed successfully.  On a subsequent "Check for Updates"  KB4524244 downloaded and installed but on the reboot, it rebooted the first time but froze hard on the second re-boot with Step 2 information and a frozen spinner on my screen, no keyboard or any access.  After about 15 mins I finally forced the system down.  On the reboot, my Secure Boot flagged me that the keys were corrupted.  I was able to get those repaired and reboot into the system.  I rebooted a couple more times but no updates attempted to install.  On a third "Check for updates, the same (KB4524244) update attempted to download but freezes the system at 94% on the download.  Again freezes hard requiring a hard re-set.  I tried flushing the Software Distribution cache but get the same results.

FYI:  I am running Windows defender with VBS (Credential Guard and Hypervisor enforced Code Integrity on an HP EliteDesk 705 G4 MT with a AMD Ryzen 5 PRO 2400G with Radeon Vega Graphics.  I also have a similar set up running on an HP laptop (Intel i5), but the update installed fine on it.

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Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-02-17T13:13:41+00:00

    PCR,

    I tried the suggestion to press F12 at the Lenovo logo.  I tried to both tapping, press and hold, etc.  I get the same message I get from pressing F1 on the Recovery screen.  I get a message that says "to interrupt normal startup press enter."  When I press enter nothing happens and if I let this run it just loops back to the original recovery screen that I posted the photo of.

    I appreciate your suggestions so if you have any other ideas I'm all ears.

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  2. Anonymous
    2020-02-17T05:11:55+00:00

    Did you just take that problematic update KB4524244?

    It may or may not be the cause of a sign-in problem -- Microsoft just doesn't say what it causes besides "issues". But I would uninstall it as soon as possible. I just uninstalled mine over stuff showing up in Reliability Monitor. Microsoft is working on a new one anyway. It doesn't ask for a reboot after uninstall, but I plan to do one soon anyway.

    Look this over, & post back any further question...

    https://support.microsoft.com/en-us/help/12429/microsoft-account-cant-sign-in

    When you can't sign in to your Microsoft account

    There are many threads on sign-in problems that aren't pretty, like this one...

    https://answers.microsoft.com/en-us/windows/forum/all/microsoft-account-sign-in-problems-windows-10/945640a4-35da-4bbd-8af5-8e5b05dac58a

    Microsoft Account sign in problems Windows 10

    Maybe post into that one.

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  3. Anonymous
    2020-02-17T03:44:39+00:00

    This morning I tried to get in my computer.pc screen is on and it says enter password said it will not take my password does anyone have any solution

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  4. Anonymous
    2020-02-17T03:41:18+00:00

    (1) When you press F1 on that screenshot, it tries to go to a Recovery Partition. It won't be there, if you chose to delete it at the end of making your USB Recovery drive.

    (2) I think the 1903 USB Recovery drive should boot & work. Plug it in, turn on the computer, & try PF12 at the Lenovo logo. You may have to press & hold it. Or maybe you have to repeatedly press/release it. When at the Boot Menu screen, select the UEFI option, if two are offered for the USB drive.

    (3) If that fails to boot, make & try Installation media. See whether you can get to its Recovery Environment.

    I am locked out of my computer laptop there is no way I can get in I tried and tried can you please help me get back into my

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  5. Anonymous
    2020-02-17T01:09:29+00:00

    (1) When you press F1 on that screenshot, it tries to go to a Recovery Partition. It won't be there, if you chose to delete it at the end of making your USB Recovery drive.

    (2) I think the 1903 USB Recovery drive should boot & work. Plug it in, turn on the computer, & try PF12 at the Lenovo logo. You may have to press & hold it. Or maybe you have to repeatedly press/release it. When at the Boot Menu screen, select the UEFI option, if two are offered for the USB drive.

    (3) If that fails to boot, make & try Installation media. See whether you can get to its Recovery Environment.

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