2020-02 Updates KB4524244 Locks Up My Computer and Fails Install

Anonymous
2020-02-12T01:43:44+00:00

I received the Patch Tuesday releases today.  KB4532693, KB4537759 and KB4538674 dropped in the first wave and all installed successfully.  On a subsequent "Check for Updates"  KB4524244 downloaded and installed but on the reboot, it rebooted the first time but froze hard on the second re-boot with Step 2 information and a frozen spinner on my screen, no keyboard or any access.  After about 15 mins I finally forced the system down.  On the reboot, my Secure Boot flagged me that the keys were corrupted.  I was able to get those repaired and reboot into the system.  I rebooted a couple more times but no updates attempted to install.  On a third "Check for updates, the same (KB4524244) update attempted to download but freezes the system at 94% on the download.  Again freezes hard requiring a hard re-set.  I tried flushing the Software Distribution cache but get the same results.

FYI:  I am running Windows defender with VBS (Credential Guard and Hypervisor enforced Code Integrity on an HP EliteDesk 705 G4 MT with a AMD Ryzen 5 PRO 2400G with Radeon Vega Graphics.  I also have a similar set up running on an HP laptop (Intel i5), but the update installed fine on it.

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Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-02-26T04:50:50+00:00

    You've got a bundle of ailments, but I see you speak of two computers.

    (1) Try uninstalling the bundle of updates that just came in, as I posted on page 7.

    (2) Are you saying neither computer will reinstall when you click "Update Now" at...

    https://www.microsoft.com/en-us/software-download/windows10

    Download Windows 10 -- Always the latest released version, currently 1909

    That would constitute an over-install of 1909 keeping all files, settings & apps. But - as you've got such instability - definitely ensure you backup important files & downloads to external media first. Also, it might be best to make a USB Installation drive with which to do the over-install. If it fails, you'll be able to try a clean install with it, instead.

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  2. Anonymous
    2020-02-26T03:03:13+00:00

    My issues are on two Asus computers, one laptop other a PC. Random freezes or shutdowns. Sometimes Bios appears and drives show uninstalled. Sometimes diagnostic reporting it shows critical process errors. When diagnostics are ran I can't reinstall WIndows 10 from web. The diagnostics show me one issue is a boot corruption. I'm so frustrated with this one I'm still considering a Macbook. All this because somebody is writing crappy code.

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  3. Anonymous
    2020-02-26T02:46:51+00:00

    I have a few elitedesks 705g4 and have started to see the freeze up issue and then the hp smart start security error. I recently attempted to disable smart start in bios to see if that helps. Waiting to see results.  Have you found any hard fixes for this.  I have other newer model HP desktops and luckily have not seen it on those yet.  I am assuming it all comes down to Windows 10 being a pain as usual with horrible updates but feel the HP start smart is conflicting with whatever update and may hold some of the blame. any suggestions or fixes you have found that work since you have same issue on same model of HPs?

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