2020-02 Updates KB4524244 Locks Up My Computer and Fails Install

Anonymous
2020-02-12T01:43:44+00:00

I received the Patch Tuesday releases today.  KB4532693, KB4537759 and KB4538674 dropped in the first wave and all installed successfully.  On a subsequent "Check for Updates"  KB4524244 downloaded and installed but on the reboot, it rebooted the first time but froze hard on the second re-boot with Step 2 information and a frozen spinner on my screen, no keyboard or any access.  After about 15 mins I finally forced the system down.  On the reboot, my Secure Boot flagged me that the keys were corrupted.  I was able to get those repaired and reboot into the system.  I rebooted a couple more times but no updates attempted to install.  On a third "Check for updates, the same (KB4524244) update attempted to download but freezes the system at 94% on the download.  Again freezes hard requiring a hard re-set.  I tried flushing the Software Distribution cache but get the same results.

FYI:  I am running Windows defender with VBS (Credential Guard and Hypervisor enforced Code Integrity on an HP EliteDesk 705 G4 MT with a AMD Ryzen 5 PRO 2400G with Radeon Vega Graphics.  I also have a similar set up running on an HP laptop (Intel i5), but the update installed fine on it.

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Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-02-29T00:13:22+00:00

    Is there anyone at Microsoft that could help me with this function? I would like to do this correctly so I don't make any mistakes in the backup. Thanks!

    These might be of assistance:

    https://support.microsoft.com/en-us/help/17127/windows-back-up-restore

    3rd party articles(not MSFT)

    https://www.windowscentral.com/how-make-full-backup-windows-10

    https://www.tenforums.com/tutorials/75584-change-windows-backup-settings-window-10-a.html?s=72026bbc4d642ced47e0824ca14b2c05

    https://lifehacker.com/how-to-back-up-your-computer-automatically-with-windows-1762867473

    Do note that Windows 10 Backup and Restore is a Windows 7 era feature even though included in Win10.

     - i.e. it is a legacy feature that may not be supported in the future.

    Imo, 

     For creating a system image of a devices primary partitions(EFI/System, Windows, Recovery) you might(and highly recommended) consider alternative third party products

     - Macrium Reflect (Free or Fee based version)

     - Acronis True Image 2020 Stand-alone or subscription version(I prefer and use the former)

    Other 3rd party backup programs are also available.

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  2. Anonymous
    2020-02-28T20:49:34+00:00

    Is there anyone at Microsoft that could help me with this function? I would like to do this correctly so I don't make any mistakes in the backup. Thanks!

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  3. Anonymous
    2020-02-28T20:16:43+00:00

    I agree.  Another attempt at the 1909 update was made again last night.  It once again froze at 91% complete forcing me to do another power down and undo the changes.  I thought Microsoft pulled the 1909 update because of all the problems it was having.

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  4. Anonymous
    2020-02-28T02:05:14+00:00

    That's smart -- when all is working well, definitely make a Windows system image backup. I make one after each new OS Build (quality update) comes in, & I keep the last three. By renaming the computername folder in the WindowsImageBackup folder, the images are kept separate & distinct, & all three will be offered at the time one needs to be restored...

    Each is a backup of all the Windows partitions required to boot & run Windows:  EFI, MSR, Windows (C:), & Recovery. If you've got additional partition(s), they will also be offered for inclusion.

    Make it at "START, Settings, Update & Security, Backup, Go to backup & Restore (Win 7), Create a system image". Afterward, make the Repair Disc or ask Cortana for Recovery Drive to put it on USB. Then see...

    https://answers.microsoft.com/en-us/windows/forum/windows_10-update/how-to-restore-a-windows-10-system-image-to-an/e20992ca-5641-4f7c-bb09-3895d0732162

    How to restore a Windows 10 system image to an existing or larger storage device

    https://www.winhelp.us/restore-a-system-image-in-windows-7.html

    Restore a System Image Backup in Windows 7, 8, 8.1 and 10

    Note: That is an informative 3rd-party site, but I know nothing (good or bad) about any downloads or links that are there (or anywhere else).

    If your external hard drive (or the internal one I guess) is a Seagate or Maxtor, there will be a free version of Acronis True Image at their site. Seagate calls it DiscWizard. Macrium Reflect, AOMEI Backupper & others also offer free versions of their image makers. These 3rd-party apps are quicker, make more compact images, & are more flexible in use. But the Windows version works in under 15 minutes on my small & uncomplicated system. I must add, DiscWizard's Bootable Media (to restore an image when Windows won't boot) requires a Mouse to operate. Plug one in, & it is instantly recognized.

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