2020-02 Updates KB4524244 Locks Up My Computer and Fails Install

Anonymous
2020-02-12T01:43:44+00:00

I received the Patch Tuesday releases today.  KB4532693, KB4537759 and KB4538674 dropped in the first wave and all installed successfully.  On a subsequent "Check for Updates"  KB4524244 downloaded and installed but on the reboot, it rebooted the first time but froze hard on the second re-boot with Step 2 information and a frozen spinner on my screen, no keyboard or any access.  After about 15 mins I finally forced the system down.  On the reboot, my Secure Boot flagged me that the keys were corrupted.  I was able to get those repaired and reboot into the system.  I rebooted a couple more times but no updates attempted to install.  On a third "Check for updates, the same (KB4524244) update attempted to download but freezes the system at 94% on the download.  Again freezes hard requiring a hard re-set.  I tried flushing the Software Distribution cache but get the same results.

FYI:  I am running Windows defender with VBS (Credential Guard and Hypervisor enforced Code Integrity on an HP EliteDesk 705 G4 MT with a AMD Ryzen 5 PRO 2400G with Radeon Vega Graphics.  I also have a similar set up running on an HP laptop (Intel i5), but the update installed fine on it.

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Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-07-08T14:01:46+00:00

    I am going through a lot concerning my computer and this new update on Windows 10. I tried uninstalling the update from the blue screen and now the computer goes from off to booting to a green screen than back off again. I can't even get back to the blue screen anymore. What is going on and why do we need to continue updating when things are fine? May you please help thank you

    same here ... horrendous nightmare with 'microsucks' ...

    win 10 is the worst ...it has gone entirely to pot ...

    it's a piece of **** ... computer freezes, totally gone after the

    automatic update, nothing can be done tmk ... other than

    maybe a complete reinstall from scratch including reinstalling

    all your applications, updates, what not ...

    win 10 is a complete mess, completely hopeless ... going back to linux,

    hopefully forever ...

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  2. Anonymous
    2020-06-10T19:10:09+00:00

    The problem isn't with Windows 10.  It is in the HP BIOS software.

    HP released some new BIOS firmware for AMD machines at the end of March 2020, which you can download for your specific machines (laptops and desktops) from HP's website. 

    To resolve the issue:

    1. Go to HP's website, select the Support Menu, then select Software and Drivers.  You will be asked to enter the serial number of your computer which is found at the bottom of laptops or back of desktops, and usually preceeded by "S/N" or "SN".  Alternatively, you can download HP's software that will detect your computer's serial number from the same page.
    2. Next, you will be taken to all of the software and drivers that are specific to your computer based on its serial number.  Expand the BIOS section, then download and install the BIOS firmware update.
    3. After this is completed, you will then be able to install the Windows 10 Updates without experiencing freezing or the unauthorised change to Secure Boot Keys.

    The process should be similar for other brands of computers, but it's up to the manufacturers to release the firmware updates.

    Thank you for the post! This is the solution that worked for me.

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  3. Anonymous
    2020-04-03T15:13:22+00:00

    My issues were on an Asus laptop with Intel chipset. My AMD powered Asus pc survived. The Feb 14 update screwed up part of my system to where it borked the SATA portion of my mother board going to hybrid drive and the portion that connects my keyboard lights. I installed an HP 512gb SSD to bypass that and reinstalled the OS. Lost 500gb of my memory and the lighting but laptop works now. Still considering a Mac in the future. Getting tired of this MS bad update ****.

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